Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. Companies can ask for reviews via automatic invitations. With servicing, everything is done thoroughly and to the highest standard. Join the BMW Park Lane team. Marc Bongers. 0 0. . Good Afternoon, Thank you very much for your wonderful review! Excellent service from Phil Stanley and the team and highly recommended. Explore all of our BMW models and find your own dream bike today. Start your new life on two wheels with the BMW Rookie To Rider programme. Book a service. Motorcycle Dealership. Apr 1997 - Present25 years 11 months. However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. With a BMW, you can keep track of the status of your car and when to book in your next service. No GB 610 6250 86. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. Best Wishes, BMW Park Lane. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. BMW Motorrad motorsport director. The new BMW M 1000 R is built to take every thrill-packed ride to a new level. If you are interested in going, you can find out more about the trip here. We know how precious your BMW is, and how important regular services are. Huge thanks to your amazing team at BMW Battersea Service. We are currently experiencing issues with our online service booking system and app. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. Davis Grand is very professional, competent and very honest! We know the needs of BMW riders are highly specialised. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. | We know the needs of BMW drivers are highly specialised. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. I have just picked up my Pat Moss Special Edition Mini!!! Anyone can write a Trustpilot review. BMW Park Lane | 15,852 followers on LinkedIn. Menu control Park Lane . MICHAEL VAN DER MARK. Long-lasting technology, reliable service and optimum parts supply appeal to reason innovative ideas, superior chassis and suspension and distinctive engines provide the right feeling. We are delighted to read your comment and we will be sure to share it with Chris. Good Afternoon Clive, Thank you very much for your 5 stars review! and some lousy excuses from him and his manager! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This procedure explains how we will deal with any complaints. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. Hi Robert, Thanks for taking the time to leave us a 5 stars review! Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. This is made up of several documents; one is our Order Form. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. Follow up and communication was spot on. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. Visit or call us on 0370 700 5216 today. I was so delighted also that after the service my car had been cleaned so beautifully.I highly recommend BMW and I have total confidence in all that they do.Thank you so much. Visit us for all your BMW New, Approved Used & Aftersales needs. No 310540 | VAT Reg. Has anyone experienced buying car mats from Park Lane BMW? BMW Park Lane. Carrying the Park Lane name with pride! Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. team principal. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive. Our showroom on Park Lane have dedicated teams for New and Used vehicles. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. Best wishes, BMW Park Lane. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. 1.5. Always a stress-free experience. That's why we have the expertise and knowledge to help in every possible way. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. 0370 700 5216. Suggested companies are based on peoples browsing tendencies. SCOTT REDDING. Terms and conditions apply. We hope you continue to enjoy your bike! Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. We are delighted that you enjoy your experience, we will share it with Jordan. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. | We know the needs of BMW drivers are highly specialised. BMW Motorrad Park Lane. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We look forward to welcoming you. Offer may be varied, withdrawn or extended at any time. 2023 Trustpilot, Inc. All rights reserved. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. star star star star star. BMW Park Lane | 15,042 followers on LinkedIn. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! Retail customers only. Find out how we combat fake reviews. Very efficient service. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . Best wishes, BMW Park Lane. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. Good afternoon, thank you very much for your wonderful comments! That's why we have the expertise and knowledge to help in every possible way. Low rate finance available, including HP and PCP. I am sure you would agree that it is pretty straight forward. Best wishes, BMW Park Lane. Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. replied to. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Best wishes, BMW Park Lane. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. VAT Number: GB 584 4519 13. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Best wishes, BMW Park Lane. Excellent communication. Contact us. Corporate Sales Manager. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Terrible customer service from the used car sales person. Avoid this place Go to another BMW garage. Robbie Masters has always been my point of contact and his support has always been very helpful. Full model search available (click here). Motorcycle condition, excess mileage and other charges may be payable. Best wishes, BMW Park Lane. I have sent your request to the relevant department and I will get back to you the minute I have a response. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. The car has been serviced and delivered on time and I was kept updated all the way. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. We are happy to answer any questions you might have about our services. Call BMW Park Lane on 0370 700 5216. If you'd like more. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! This can be completed online whether it is an application for a personal or business lease. Best wishes, BMW Park Lane. Service: 01926 333888. Kept updated all the way straight forward vehicle and calculate your potential fuel savings can be completed online it. 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