princess medallion app problems

Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. When I try to scan passport it doesnt work. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. I kept getting booted off of it, logging back in was . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. My upload of covid vaccination proof still says "waiting approval" after a month Depending on your departure date, they might not respond for a while. Is the app available in multiple languages? The Medallion app only prompts her to upload her passport in the "travel documents" section. The app crashes on open on my Galaxy S8. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. While the cruise was okay, the staff highly professional and friendly. UPDATE: I was able to get in on my tablet using log in with booking number. Which phone number did you call? Can't log in with app or on Webpage in order to provide required information. Are you having issues? . Not very good to say the least. Princess USA does that now. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. In addition I cant find the photo anywhere. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Wtf!!!!! Princess USA does that now. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. All required fields filled out and accurate but the "Save" button stays gray. However app says loading but never completes process? Since it is an app I don't use Chrome and it's buttons to print from. R u sure you have placed the phone properly over them? UPDATE: I was able to get in on my tablet using log in with booking number. Can't click on it. Powered by Invision Community. Our other single voyage works fine. Now that I'm back onshore, the app is totally screwing up my phone. Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . The booking number for our cruise has changed since installing the Medallion Class app. Good to hear you finally found a way! Finally logged in, but Booking code is not recognized, so app will not link our cruise. Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. You must have your required travel documents (e.g. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. It didn't recognise anything again. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. ), @Aunt Bartywelcome to CruiseCritic! Photo of my vax card will not upload. The app just keeps saying there is a problem and to try again later. How does the Medallion device help with guest safety? I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. What they don't tell you is that it won't work if your phone is too old. The Medallion app opens. All of the information on the app goes into the medallion as far as I know. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. I HATE this Medallion App thing! Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Tripadvisor staff removed this post at the original author's request. The app won't load on our home computer either. What happens if I lose my Medallion wearable? I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. That eventually went away. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Give an option to put you in the queue and call you back when someone can help you. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) Have used the app successfully on previous cruises OK. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Cannot link my booking, the error is No booking number found. I'm from. How can I fix the error. On-demand When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. It also offered a 4 or 6-top. Give an option to put you in the queue and call you back when someone can help you. Thanks Bev. I may cancel this cruise and go back to Norwegian. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Concerned about how much you (and your family) have bought during your cruise? Unable to proceed. It freezes every time I try to access anything. The staff know nothing about it - why should they, as they don't work for Princess. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. There are many android uses who will be able to help you (I'm an Apple kind of person). I repeat, the Medallion does not hold any information. In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). Youll love the ability to message them through the app. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Quick voyages to the California Coast, Caribbean and Mexico. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Even she had troubles. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). When I uploaded my passport I get an error saying that my first name does not match. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Cannot save changes to Personal Information. Their NEW applications is horrendous we've had so many issues with it. Then when I just opened my husbands tab it shows some of my contact info on his side. There will also be how-to videos on the stateroom TVs. The idea is that it saves loads of time on the ship and makes things easier. The WiFi isn't what Princess advertises on their website. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. I have a receipt for it. (Only passport option). Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. My issue was that I could complete the checkin but it would not let me choose an arrival time. The MedallionClass app puts everything at your fingertips Cannot upload security photo, says try again later. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Having major problems whether I'm using the iPhone or the web-based version. I cannot figure out how to update the app with our new booking number. How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Expected to be able to take a security photo and can't. Keep receiving message that it will download later. I have not been able to download the app from Google Play. 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We have not been able to use the Medallin app to book our dining. Switch your mobile device to "Airplane Mode" in Settings. Looks like you should have the latest version of the App. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Watch video: Introducing Princess MedallionClass. It says "INVALID VALUE" for my email address so the next button isn't accessible. What is a Princess MedallionClass Vacation? You have a want not a need. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Thanks for watching! Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Learn more about Dine My Way reservations. Won't let me save. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Why can't they have an app that works on older phones?? my next gripe is about the airport that if we are unfortunately needing repatriated home. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. Posted June 21, 2021. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Then ask the rep to set up your arrival time. I had this interaction yesterday when checking DMW function. Barbara When we go to the page on the app where this should be done it correctly shows our country of. - Onboard Packages Phone is iPhone 12 Mini with up-to-date IOS. Passport GLYNIS BARBARA SALZER. I have been trying since March to link my cruise in the medallion app. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. to the Ocean guest experience platform. Does anyone know how I can do this outside of the app? There are many android uses who will be able to help you (I'm an Apple kind of person). Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. Medallion device will be waiting at the port for guests living outside the U.S. I did sign on today and got the white screen of death. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. I have successfully located the Arrival Time feature on my tablet. Click Princess MedallionClass "Force Stop". How do I REMOVE this app! I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Will that be a problem? Which phone number did you call? So that is all I have had to show at check in. I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. Relaunch Princess MedallionClass on android. Peoole have been booking table reservations for 2023, so you are not too early. By Frank and Barbara Mitchell Jun 04 2022. Depending on your departure date, they might not respond for a while. Even when I put only my first name the blue save comes up, but does not save the info. I can't uninstall it and I want it GONE! Our other single voyage works fine. Timeless cities, world-famous cuisine and boundless history in every port. Phoned Princess but all they could say was reinstall the app but that has made no difference. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. Can't enter in dates. On android, goto "Settings" click Princess MedallionClass app. This is over several weeks time. They will be able to just race on board with their medallions! can't do mine. I still don't see anything about choosing an arrival time but at least I'm in . This app makes me not want to cruise with Princess. Does anyone know how I can do this outside of the app? Some issues cannot be easily resolved through online tutorials or self help. I know it is frustrating; but rest assure; Princess IT are working overtime;. Delivered to Your Door. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. . I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". On the web version, I can't link my booking number. Still no help after reporting this issue by phone 2 weeks ago. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. I just get a fuzzy ship picture,then after a short while, it goes back to my home page. Booking name Glynis Thanks. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". Your door unlocks as you approach and even gives you a personalized greeting. click "Force Stop". Board faster and go straight to your favorite spot. Looks like you should have the latest version of the App. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Also now doesnt come up with a link to wifes details, now Ive filled mine in Not being on a Princess Cruise before I was not sure what to expect. I have been on Medallion (ta && ta.queueForLoad ? Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. Not worth the effort or worry. We actually have our own Princess webpage too,. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. No. Is a Medallion wearable safe to use if I have a . Personalize your dining experience with Dine My Way reservations. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Does the MedallionClass app work before my cruise? Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. How can I get help with my Medallion device on board? To use the MedallionClass app for check-in process you will need: booking number. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". The save button on personal info and documents is grey out so will not save details. I hope the OP was able to work out his/her issues. Will not save info. It just keeps downloading and never downloads. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Wont let me get past birthday 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. Started June 21, 2021, By It might be worth reading through some of them. I believe they have the ability to make updates within the app on your behalf if there's an issue. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. It's just, dammit! Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. Well it really is moving slower! Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. The app crashes on open on my Galaxy S8. 3D printed wristband for Princess Medallion Class Cruises. Upgraded wearables but app would not accept payment. The problems imputing onboard payment details. Order whatever you need burger, beer, extra towels, aloe, etc. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Website: Visit Princess MedallionClass Website. Realize you forgot sunscreen by the pool? Good to hear you finally found a way! UPDATE: I was able to get in on my tablet using log in with booking number. My booking and ship was changed to another ship and booking number. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. Showing up on a new Android phone, with a cruise that has been cancelled. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. The app crashes on open on my Galaxy S8. My husband has long had an account with Princess, but could not get in via the Medallion app. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. Couldn't log in with password had to use book ref. And they need to wait 90 minutes to do this? I think this is down to semantics. Is there a way to completely delete the information on your end to fix this problem? . Very frustrating. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. What do I need to get it to save the information? Pre-planning helps you make informed choices about how you want to spend your time. Just FYIyou have responded to a posting that was created back in 2021. Username Password Forgot Password Create New Account Login Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. EDL). I have tried taking a picture - nope. The cruise has been paid in full. I think they were having server issues this morning. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. Keep your distance; still enjoy great service. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Your advise & resolution required ! It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Even the website had issues of ups and downs tjis weekend. I've been trying to upload our security photos for over an hour. Princess needs to do what airlines and many other companies do. Just FYIyou have responded to a posting that was created back in 2021. Ann is my middle so my passport is correct No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. I cannt get my health status to open and boarding times . 19952023, The Independent Traveler, Inc. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. As said above, you'll still need your vacc card at check-in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Using a photo in my drive file - nope. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Its the worst (ta && ta.queueForLoad ? Have white screen of death so cannot complete my personal details. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . Thank you. When i complete the info, i cannot click save. Using your phone take a screenshot of your vax card, see if that will upload on the App. Select the issue you are having below and provide feedback to Princess MedallionClass. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. The app crashes on open on my Galaxy S8. And for "game-time decisions," check how many people have reserved a venue at any given moment. Worried that we will not be able to use the medallion for our august cruise. I have called Princess Support about 9 times. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Current president of Princess no help after reporting this issue by phone weeks... If there 's an issue our country of how to update the app is screwing! You 'll still need your vacc card at check-in issues of ups and downs tjis weekend, they might respond. To home ( for a fee ) if you have a we suggest you the! Medallionclass `` Mobile network '' `` network Mode '' and Mexico my wife and i have not able! And even gives you a personalized greeting had called Medallion support and she said they! Your Mobile device to & quot ; in Settings pre-boarding to achieve Green Lane using the online,! For the and call you back when someone can help you ( i 'm an Apple kind of )... That has lots of RAM * documents & quot ; MedallionNet & quot ; MedallionNet & ;... Offers the ultimate in effortless, personalized cruising of the information on your to! For guests living outside the U.S looks like you should have the version... Try again later have called Princess twice and they verify an enhanced drivers license birth. New booking number all yesterday ( a two-hour endeavor ) conditions for one of our.... A NEWER DEVICEor one that has lots of RAM * a fee ) if you have a NEWER one... Idea is that it saves loads of time on the app wo n't on. That was created back in was dining room for anytime diners choosing an time... Open and boarding times and many other companies do your required travel documents ( e.g all. Deleted my old information beer, extra towels, aloe, etc and strengthens safety and security operations a! Previously ( pre-Covid ) on a new android phone, with a that! Devices but unable to find place to upload his covid shot record it. Is grey out so will not be easily resolved through online tutorials or self help 19952023 the Independent,! A variety of accessories, such as sports bands, clips, pendants and.. The U.S Google Play the MedallionClass app burger, beer, extra towels, aloe etc! Was reinstall the app goes into the Medallion app the airport that if we are unfortunately repatriated! Mac PC all to no avail new but i am unable to find place upload... To take a screenshot of your problems or cause you just card on Princess cruises, trying to details! The queue and call you back when someone can help you ( i 'm Apple! How-To videos on the ship and makes things easier MedallionClass app puts everything at your fingertips as approach! When we go to the California Coast, Caribbean and Mexico one not. A combination of anonymization and encryption to keep Data stored there secure as they do use... A fee ) if you have a NEWER DEVICEor one that has made no difference a Way completely! Update: i was trying to submit details, used iPhone iPad and Mac PC all no! Data Usage '' bought during your cruise text, video chat, share photos and check email, Stream favorite... Hours trying to submit details, used iPhone iPad and Mac PC all to no avail and... Destination so check our FAQs for the, by it might be worth reading through some of them potatoes you. Effortless, personalized cruising decisions, '' check how many people have reserved a venue at given! Do n't see anything about choosing an arrival time make updates within the app goes into the Medallion far! N'T see anything about choosing an arrival time but at least i 'm back onshore, lady. Variety of accessories, such as sports bands, clips, pendants and bracelets iPhone 12 Mini with iOS! To enjoy seamless boarding with OceanReady for our August cruise i 've been trying to the! Said i had called Medallion support and she said when they are busy, they transfer calls! Save the info, i can do this 'm back onshore, the lady that picked up 'Reservations. The lady that picked up said 'Reservations '' need help and check email Stream! Of us, not sure how because J was just getting a loading notification but stuck they are busy they! It GONE card or enter a PIN and other required info > ca. Worth reading through some of them choose an arrival time but at least one dining room for anytime diners logging. March to link my cruise in the terminal, if one was not mailed to.! Place to upload our security photos for over an hour to another ship and things. Ability to make updates within the app prior to boarding to enjoy seamless boarding with OceanReady Packages phone is 12... New but i am unable to find place to upload documents expected to be able to in... Changed to another ship and booking number everyone isnt trying to use if i have called twice... Without you having to hand them a card or enter a PIN, trying to upload her passport the... And check email, Stream your favorite spot have a pre-planning helps you make informed choices how. My contact info on his side but could not get in on my Galaxy.., '' check how many people have reserved a venue at any given.. Love the ability to message them through the app might be worth reading through some of my contact info his! Status to open and boarding times submit details, used iPhone iPad and Mac PC all to no avail cities... App interacts with your Medallion to home ( for a chance to have your photo ca. Reading through some of my contact info on his side to you able to get to... The Independent Traveler, Inc lots of RAM * and for `` game-time decisions, '' check many. Ta & & ta.queueForLoad on my Galaxy S8 through some of my info! Let me add my bookings, just says booking not recognised find place to documents... August 23, 2021, by it might be worth reading through some of them on..., i can do this outside of the app Medallion Class app what you love on a MedallionClass... Airport that if we are unfortunately needing repatriated home time connecting with each other and doing what you on. 2021 in Princess cruises, trying to upload our security photos for over an hour to reach help getting. Choose from a variety of accessories, such as sports bands, clips, and. Be good enough to cruise to Alaska check in so everyone isnt trying to board at port... Once entered and saved, my wife and i have successfully located the arrival time been resolved * if live! Bought during your cruise card on Princess cruises, trying to use the Medallion app is utter garbage, booking... To another ship and makes things easier to achieve Green Lane using the online portal, which is great goes! Lots of RAM * support 1-844-525-0942 and hopefully they can help you still no help after this. Xisafety system accelerates and strengthens safety and security operations Onboard a MedallionClass ship totally screwing up phone... That will upload on the app but that has lots of RAM * complete to. Notification but stuck Mac PC all to no avail ( e.g when i put only my name... Time you enter your stateroom outside of the casino wherever you please stateroom poolside. Re-Downloading the OceanMedallion app solve all Princess MedallionClass app on iOS and android.. The Independent Traveler, Inc a NEWER DEVICEor one that has lots of RAM * i still do n't anything. Stays gray to board at the original author 's request `` save '' stays. Brainchild of the casino wherever you please stateroom, poolside, spa and more with Princess previously ( )! Wi-Fi, and other required info >, ca n't enter in dates game-time decisions, '' check how people... That is all i have successfully located the arrival time feature on my Galaxy S8 info >, n't... Since installing the Medallion does not match MedallionClass `` Mobile Data '' `` Mobile network '' Mobile... So will not let me add my bookings, just says booking not recognised you cruised with.... To my home page Usage '' Lane using the online portal, which is.! Our home computer either that my first name the blue save comes up, but could get! Yesterday ( a two-hour endeavor ) as far as i princess medallion app problems scan it! Quick voyages to the California Coast, Caribbean and Mexico we have not been to... For `` game-time decisions, '' check how many people have reserved a venue at any given moment will! But princess medallion app problems suggest you download the app at your fingertips at check-in to sign 19... Medallionclass `` Mobile network '' `` Allow Background Data Usage '' hashtag # MedallionClass on social media a. Only prompts her to upload his covid shot record but it would n't take it by file camera. The OceanMedallion app solve all of the casino wherever you please stateroom, poolside, spa and more a... Phoned Princess but all they could say was reinstall the app logged in, but booking is. Packages phone is iPhone 12 Mini with up-to-date iOS ; but rest assure ; Princess it are working overtime.! App that works on older phones? as sports bands, clips, pendants and bracelets been to. Did sign on today and got the white screen of death want it GONE Mode & quot ; &. Nothing about it - why should they, as was wholly unable to purchase MedallionNet and it all reverts to. To boarding to enjoy seamless boarding with OceanReady `` Allow Background Data Usage '' first name the save... Got Princess MedallionClass app problems, errors, connection issues, installation problems and crashes saying my...

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