We've sent you an email so you can confirm your subscription. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker The same lady that we first encountered was there again and was still unpleasant and unapologetic. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Our first night was fine without any complications. A private bathroom comes with a bath or shower. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Feeling like enjoying a drink while relaxing poolside? Once that was done everything got much better. Try again. Thank you so much for the excellent review! Crystal Beach Hotel takes special requests add in the next step! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Please see our partners for more details. What food & drink options are available at Crystal Beach Oceanfront Hotel? Along with a restaurant, there's a snack bar/deli on site. To edit a review youve already submitted, contact our Customer Service team. Lock in the lowest price from these sites. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. If you booked through us and want to leave a review, please sign in first. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The card has yet to be reimbursed). WiFi is available in all areas and is free of charge. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. I put it in toilet paper and checked it. They're also applicable regardless of the comment's tone. Overall, it wasn't too bad except for the bedbugs and some of the service. What are some restaurants close to Crystal Beach Oceanfront Hotel? The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Yes, we do have ocean view rooms. and that we needed to leave that room immediately. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Ice machine didn't work. Only a customer who booked through Booking.com and stayed at a specific property can write a review. YUCK! By the time they would check you in, the line had grown to fill the lobby and it was a slow process. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. The lady at the front desk was very standoffish and rude. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. When we checked out, the lady who was rude to us before was acting overly nice. Beach access was perfect. I was initially very pleased with the Crystal Beach Hotel in Ocean City. She didn't know why it was unsafe just that she was told it was unsafe. All rights reserved. . If you stayed at this property through Booking.com, you can write a review. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. She then assigned us a new room. The rooms are pleasant and clean. Oceanfront Oceanfront Two Queen Beds More Info Book Now Highly recommended! We were able to walk to the beach, without having to cross the busy highway. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Nice place to stay. We have more than 70 million property reviews, all from real, verified guests. Photos are clearly as you see on website. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. The same lady that we first encountered was there again and was still unpleasant and unapologetic. I had to go to the front office and get towels they did not give any wash cloths at that time. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Booking.com does not accept responsibility or liability for any reviews or responses. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Serving breakfast, lunch, dinner, and drinks a la carte, you . Searching Availabilty. We were fully refunded (at least, we were told. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Just an all around wonderful experience. Our view from the balcony on the 5th floor was amazing. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Site content 2006-2019 Maciej Ceglowski We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Thank you again and we hope to see you soon! She then assigned us a new room. This place was completely filthy. There is no laundry machines but there is a laundry place a block or two away. Our room was a very nice size and very clean. YUCK! Amenities; Gallery. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Payments made by partners impact the order of prices displayed. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Contributions should be travel related. Crystal Beach Hotel. Thanks again, we hope to see you soon! Well, as the days went on,we constantly tried to keep our dog very quiet. Crystal clear that I wont stay here again! Ideally, we'd publish every review we get, positive and negative. When we saw how things were progressing, we called Saturday before our arrival. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. We are so disappointed in this place even though we really liked our location and our room. It seemed that she was only trying to overcompensate for what had happened. No real lobby area. Ocean City, MD - Crystal Beach Hotel - "Really nice! Photos are clearly as you see on website. We checked out Monday morning and still have not heard back from Vincent. See more questions & answers about this hotel from the Tripadvisor community. Review tags are currently only available for English language reviews. We checked all of our belongings and moved everything into our new room. I would definitely stay here again. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . I was initially very pleased with the Crystal Beach Hotel in Ocean City. Our entire stay was under 48 hours. If we find any, we delete them and, if necessary, take action against whoever is responsible. Our room was clean and spacious. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We checked all of our belongings and moved everything into our new room. The aroma in the main lobby, reminds you of being on an island. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. We brought it up to the front desk and asked for a new room. Tripadvisor performs checks on reviews. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Some of the more popular amenities offered include free wifi, a pool, and free parking. Max: 6 persons. reason I keep coming back is the top floor, ocean facing. They even allowed us to come back and us the amenities after check out. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Yes, guests often enjoy the city view available here. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Couples in particular like the location they rated it 8.6 for a two-person trip. Get the travel advice you need. This time was just as nice as before. Please note that all Special Requests are subject to availability and additional charges may apply. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. 11 am - CLOSE. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. Non smoking, which we were happy about. Non smoking, which we were happy about. We changed our rooms twice in one day. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Plenty of places to eat and everything is within walking distance. It ruined our next day since I was up until 5:30 am on Tuesd. Overall a nice stay I will however try a different hotel next time. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Action against whoever is responsible s a snack bar/deli on site or.! Get him a nebulizer and asthma medication or strong opinions overall a nice stay will... 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