The sender will then follow up with you on the progress of your shipment. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. So, instead of going through the tedious process of claiming your wrongly delivered package, its better to avoid misdelivered packages altogether. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. FedEx keeps delivering my packages to an address 4 houses away. Said delivered, but no package here at correct address for shipping. To get a refund, you will need to provide FedEx with proof of purchase. Even something like Park St. instead of Park Ave. makes a world of difference. FedEx Fuel Surcharge Increase April 4, 2022. This greatly reduces the risk of your packages being delivered to the wrong address. With Parcel Monitor we diminish the hassle of searching for updates on multiple couriers. Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says. The funny and sad thing is that my husband expected the part for his semi truck and was waiting for fedex in front of our house. You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. Use correct spacing: Make sure spacing is proper and avoid unnecessary spaces. Whether it be filing a claim or getting a refund, lets take a look at what you should do when FedEx delivers to the wrong address. You can very easily track the shipment details on the FedEx website. . FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. FedEX paid the shipper $100, plus $27.47 in shipping charges on March 31, closing the case . if that doesn't work, see if there is a phone number for the rightful recipient on the box (under the address it should have gone to). Follow these procedures step by step to apply to FedEx: If the seller or sender put the wrong address then they are definitely responsible for retrieving the package by contacting the customer care of FedEx. Well, the great news is youve found a great source to help you retrieve your lost shipment and possibly help prevent these unfortunate events in the future.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_10',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); In this guide, we are going to cover several topics relating to instances where FedEx delivered to the wrong address, these topics will include. You could try including delivery instructions with your purchase to ensure that your shipment arrives. If you end up with a FedEx package thats not yours, whether its addressed to a different house or the person who lived there previously, you can drop it off at a FedEx dropoff point. You will also receive a virtual mailbox, allow you to manage and view your mail digitally from your computer or smartphone. When a shipment has been delivered to the wrong address, it is considered a misdelivery. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area The driver will pick up the shipment I have no idea what is causing them to do this? Its usually due to a sellers error, but its always a smart option to double-check that your shipping information is right. Youll also be required to provide a claim filing waiver from the Shipper (on company letterhead if the shipper is a company) in order to proceed with the claims process for FedEx. box ZIP code. First head over to the FedEx website and click on the support drop-down menu, You will be directed to another page with several options to proceed if this is just a single package that never made it to your doorstep then click on Start a Claim, You will be redirected again to another page that will ask for the tracking number and ask you to select from a drop-down menu the Claim Type. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. Can I change the delivery address of my package? Related Content: New Construction Address Not Recognized? Do I open it? I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. For investigating a lost shipment, FedEx mostly relies on the critical scanning of the GPS tracker. By law, you may keep the merchandise and consider it a gift. What you have to do is to inform your local post office about this. They can claim from FedEx if any issue arises regarding the delivery and resolve the situation fast. These cookies will be stored in your browser only with your consent. You are responsible for keeping an eye on this process to ensure that no sensitive information is accessed accidentally and that no action is taken against your system that you find inappropriate. My husband saw your truck and driver bringing package to our neighbor. The FedEx address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it should be. Validation software will then perform several further checks to guarantee the address on file is accurate. Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). From there it will check the shipping status of your package and relay anything it finds and depending on what it finds the conversation may go in several directions and you may be transferred to a Live agent to assist you in filing a claim if the need arises. Why is sustainable development important for future generations? However, keep in mind, that FedEx will not be able to do anything nor cover a package that was deemed lost after it was delivered. There are probably several other ways I could have handled this, but this was the most convenient for me. We have updated our list of supported web browsers. That is especially true if you have recently moved and it is a website that you used with your old address. This cookie is set by GDPR Cookie Consent plugin. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Brand Namecooltex TypeChipset . USPS recommends official Postal Service standard suffix abbreviations. To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. FedEx delivered a $620 product to the wrong address, tells me I'm SoL, what can I do legally? G. Although you can call and file a claim with a FedEx representative directly, you can also file one from the convenience of your computer. Amazing that a person hasn't updated their address in ~6+ years and didnt even check shipping when placing the order. With this software, the addresses undergo a normalization process by cross-referencing the U.S. Even organizations as well established as FedEx can fail to deliver your package to you for several reasons. New comments cannot be posted and votes cannot be cast. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. Use correct spelling: Eliminate spelling and typographic errors. Really frustrating that I can not get this resolved and am out over $500. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. Besides anything illegal in the sender's or receiver's state, other items may require asking your local FedEx office for approval. 1. They might have sent it to a similar address and marked it as delivered. Make sure you let the associate know whats going on, that way they know the best way to proceed. They can also move forward and ship you a replacement if the product is too important and time-sensitive. It gives regular updates to you. They will check whether the driver can remember anything regarding that particular package.Then you should directly contact the shipper. He will collect the package wrongly delivered to you and do the necessary to return the shipment to the rightful owner. Some boxes with an incorrect address could be delivered to the wrong address. They will continue to search until they can trace the shipment. The deliveries occur during normal business hours and depend on the selection of the location and service. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I don't even. 2) Return the package to you. They never investigated any further that I can tell, closing the case as delivered. Copyright 2006-2020 Refund Retriever. 7 What happens if you change the delivery address on a package? They really don't give a shit. Typically for Amazon, they will just abandon that particular product. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. FedEx mostly uses the essential screening of the Tracking device to investigate a lost shipment. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. However, you may visit "Cookie Settings" to provide a controlled consent. HistorySmart8702 1 yr. ago. It will be returned to the shipper. It offers all the facilities and conveniences of FedEx Tracking just at the touch of a fingertip. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. Businesses that are based out of the home frequently use virtual addresses for both professional and privacy reasons. FedEx Mobile Tracking is the most convenient tracking equipment. It doesnt happen with any other delivery service. 1 What to do if FedEx keeps delivering to the wrong address? package addressed to someone else. Cookie Notice I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . The tracking is done mostly through the GPS of the carriage. This website uses cookies to improve your experience while you navigate through the website. Sometimes, your FedEx package says it was delivered or received, but you never got your package. Its important that you get in touch with FedEx right away if you get a delivery notification with no package to match. So, make sure that you double check the address before checking out. If the tracking information says its been delivered, dont assume right away that FedEx delivered to the wrong address. Is this really the case? This is why you are advised to keep track of your package. The agent said they updated the address and it would be delivered to the correct address. If the recipient is your neighbor, you could just take it to them. Its important to note that not all packages are automatically insured by FedEx. Press question mark to learn the rest of the keyboard shortcuts. Usually, USPS successfully locates the parcel and redirects it to the correct recipient or the sender itself. Knowledge is the first step in preventing these avoidable and unnecessary charges. Step 3: Go to the "Claim Type" selection tab and choose the type of claim which you wish to make and click "Continue". Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Often the delivery person puts it in a place where everyone cant see it to avoid theft. It has a small blocky object on one side with a cord or pen-shaped thing on the other side. The owner of that property refuses to admit that they get our packages (especially when it's really nice items, like clothing, etc.). It will also show where the carriage was headed to, and all the buildings will scour every detail, loading and unloading history, delivery vehicles, offices, feeders, under equipment, and everything. What do you do with a FedEx package that isnt yours? And with an average of 13 million packages. So, If FedEx has delivered to the wrong address. They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited. It is not yours and you may not keep it. Learn more at www.refundretriever.com or call (800) 441-8085 for more information. It is worth it, especially if your purchase is $100-$300 or more. In that case, get in touch with the shipper who you initially ordered from. There is NO option for packages delivered to wrong address. These cookies track visitors across websites and collect information to provide customized ads. To start your claim, fill out and complete the online claim form. This is the second time FedEx didnt get me my package. Not a duplex, complex or any other kind of shared living. For more information, click here. Add supporting documentation at this step or after you file. Where can I find the nearest FedEx location to drop off or pick up a package? FedEx refuses to take responsibility, as the driver says he delivered it to the right house, and in some cases, these were clothing items (like what we were supposed to receive yesterday) which were limited run and can't be reproduced for us to actually receive. I always have to fight to get my packages or my refunds from the shipper when this happens. Cultivating these personal familiarities with your delivery driver can be helpful in the long run in case someone unfamiliar with them and without your knowledge tries and receive your package for you. FedEx can reroute a shipment if it is FedEx can reroute a shipment if it is authorized by the sender . If you get a notification that your package was delivered but its not there, contact FedEx. FedEx dropped off a large package at my home almost a month ago. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund. Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. If you get a misdelivered package you should return it to the post office immediately, if it was delivered by the post office. The parcel might still show up at your home as the delivery company will try to correct the mistake. We're here to support you, but you may not need to call us if you join FedEx Delivery Manager . I tried to ask if another site can pick it up but the customer support hung up on me. This may cost you an additional fee. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. There's usually very harsh penalties, because a reliable mail service was at one time extremely important to modern society. This can also be an issue if you allow it to happen. If FedEx has the wrong address, it could be because the purchaser entered it incorrectly, or FedEx made a mistake. It does not store any personal data. You authorize a FedEx professional to remotely exchange information about the products and services by starting this chat session. Edit: file a complaint for every mis-delivered package, it will get attention very quickly as there is a bonus that the contractor will lose for each complaint. But they might use the name of another well-known shipping company, or the good old U.S. It is not possible for FedEx to deliver to the incorrect address. Save my name, email, and website in this browser for the next time I comment. Otherwise, consider choosing to pay the extra money for shipping insurance. Clearly different addresses, both clearly labeled on the houses. Tom is a distinguished professor at Babson College, a research fellow at the MIT Initiative on the Digital Economy, and a senior . The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. I live alone and do not frequently order anything. Youll need to check a few things first to see if you can resolve the issue for yourself or if you need to contact a FedEx representative to assist you.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'postalguidance_com-medrectangle-4','ezslot_1',104,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0'); So assuming those steps havent resulted in a favorable outcome youll need to contact FedEx and request their assistance to help you locate your shipment. Youll want them to recognize that the corporation, not you, made the mistake. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. Virtual addresses are becoming increasingly popular among FedEx customers to avoid the possibility of porch pirates stealing packages off of your front step. Postal Service. FedEx grants a certain amount against a packages value unless you do not have additional insurance for the product. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. And so on.But what about your drivers?????? Filing a claim with FedEx is an easy five-step process: So long as you have insurance with your missing package, FedEx will cover up to the specific amount that your package is valued at. 4 What to do if FedEx delivers package that isnt yours? I'd call Amazon Customer Service; they'll probably tell you to keep it. How much weight can you lose by stop drinking soda? It is not yours to keep if the person who was supposed to get that package complains and it is traced back to you you could be arrested if you don't give it back because it would be fast. But let us say you were expecting a delivery date on a Friday and currently its Sunday morning and you still havent received your delivery your first step should be to go on the FedEx website and check the tracking info provided to you by the retailer or whoever is shipping the item to your location. It is good practice to abbreviate any directional or street type (i.e., N, S, E, W or S.T., AVE, FWY). If they're not able to deliver the package the same day, they will try again the next business day. When it comes to other things that could be out of your hands in . Oftentimes, if they need to take this action they will leave a note at the front door to let the recipient know. This is why its important you communicate with your shipper first otherwise youll hit a roadblock before you even get started. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. If you've followed the above steps but still haven't received your package, it's likely been delivered to the wrong address. Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. In situations where this has happened, well go over what to do and how to handle it later in the guide. When was the last time you had an item delivered to your doorstep by Amazon? FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. If you have any questions, please feel free to drop us a comment and well respond at the earliest possible. Now weve all had packages delivered to us and most of us these days have gotten used to the modern convenience of tracking a shipment and getting real-time updates on its status and expected delivery date. Is there anything I can do to prevent this from happening ever again? It can also happen due to any issue that might have taken place in the post office. Check the tracking system to see if you can find the path that the package took. Filling a claim will require that you disclose the monetary amount your package was worth, including the cost of shipping. Be sure to make ample effort to track your shipment and check often for updates such as changes in the delivery date.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_7',106,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0_1');.banner-1-multi-106{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Something to think about if a package is delivered to your location but you cant find it: the FedEx driver may have placed the package in a plastic bag to protect it from the weather. How can I stop being frustrated while reading? What happens if you change the delivery address on a package? Make sure that the intended destination is accessible to carriers and that the locations house number is clearly visible. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He even ask the driver to check if this is our package, and the driver just ignored him. In fact, if you continue to inquire about refunds, FedEx will often tell you to refer to their $100 standard liability limit. Note that Internet Explorer is no longer supported. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. FedEx could interpret an abbreviation as part of the actual street name if it is not used. This meeting may be taped. Obviously you're not going to go to jail over a single package. You can file claims on all FedEx Express, FedEx Ground, and FedEx Freight shipments. If your answer is recently, please read on. In this case, you can reach out to the sender directly (eg. Downdetector only reports an incident when the number of problem reports is significantly higher than . This happened at around 1:50 pm today, and I called at around 2:10 pm to try and see if I could catch them, to no avail. If you are in the US youll go to https://www.fedex.com/en-us/customer-support.html and you can start chatting immediately with a FedEx Virtual Assistant. Add any supporting documentation at the applicable step or after youve finished filing. It would be about 10 new products and I was so thrilled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. It is a common mistake when changing addresses to forget to update your shipping address. Avoid missed deliveries, request to redirect a package to a retail location, and more. Explain to them your situation, let them know that you think Amazon delivered to the wrong house, and provide them with the order details and tracking info. What NOW???? *OR*. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. FedEx may not give you a refund if the package is not insured by the shipper. Take advantage of this function by specifying a distinct detail about your home to leave little room for error. If the package gets stolen after successful delivery then also the company will not fund any claim. Your response is private Was this worth your time? Online ordering is the best! Location: NJ, USA. This can possibly prevent theft and total loss of your shipment. Mistakes with delivery happen all the time. What to do if UPS does not deliver your package? Absolutely not Definitely yes More answers below Sharon Beck Upvoted by Sheila Kousaie I'll make sure to take it directly to the post office when they open in the morning. If your FedEx package got delivered to the wrong address, then this video is for you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. To make sure that your package arrives, you could try to include delivery instructions in your purchase. FedEx is claiming that it's not their drivers fault for misreading signs, and that I should go to the other address and try and retrieve the package (which, I did, and they wouldn't even answer the door for me, although I saw them walking around inside). Don't mention it was delivered incorrectly until the driver gets there. Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. It probably depends on your state law. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. How do I stop UPS delivering to the wrong address? If you are ordering from a site that youve used before with your old address, it is probably saved in that sites system. Select Manage Delivery, then Edit Delivery Address. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. How to avoid misdelivered packages in the future, https://www.fedex.com/en-us/customer-support.html. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. Also if you recently moved taking the 5 minutes of time to fill out a change address form at your local post office will save you some heartache later on after finding out your new laptop was delivered to your old address especially if a FedEx package is dropped off with your local shipper service such as the USPS. I had the same issue with UPS, except they owned up to it (especially after they delivered $60k worth of server equipment to the wrong address). The Postal Police are police officers that work for the post service. This means that, if a package was delivered successfully and then became lost for whatever reason, they will not cover you. This service serves a double purpose. Our neighbor is a weird guy, doesnt talk to anyone, we do not want to go and investigate. Enter your FedEx tracking number and get updates with one click. Can you check if our neighbor also had delivery from fedex and it was really his package? But opening it, throwing it away, or doing anything else is technically mail fraud. Consider getting a bold and noticeable address marker. In some cases, FedEx will mistakenly say that a package is delivered when in reality it is just at a nearby FedEx location. To find the last site, a center will scrutinize all of the scans. Check out this link for a USPS list of examples of suffix forms: street suffix names, street suffixes, or suffix abbreviations. Terima Kasih Atas Sokongan AndaMelihat Ke Hadapan untuk Lawatan Anda LagiPuas dengan Penerimaan Barangan, Sila Berikan Kami5MataKami Menghargai Setiap Pembeli untuk Menilai KamiJika Anda Tidak Berpuas Hati dengan Barangan atau Perkhidmatan KamiBoleh Menghubungi Kami Pada Bila-Bila MasaKami Akan Melayani Anda Sehingga Anda Berpuas Hati.! Why was my FedEx package delivered to the wrong address? I did recently order an Amazon package and have already received it. Location: About 50 miles west of St. Louis, MO in the USA. Fedex doesn't address the package- that's done by the shipper. Note that Internet Explorer is no longer supported. Can I get a refund if my package was delivered to the wrong address? I spent more the 45 minutes trying to get to a real person to no avail. We apologize for any inconvenience caused. This happens, when your parcel has been delivered to the wrong address. What to do if FedEx delivers package that isnt yours? They carry little package scanners that look like Star Trek tricorders. What kind of an address marker does your house or apartment have? A research fellow at the MIT Initiative on the other side privacy reasons can reach out the! Site, a research fellow at the earliest possible in the future https. With proof of delivery to your doorstep by Amazon updated our list of examples suffix! Best way to proceed happened, well go over what to do if FedEx has to! Single package clearly labeled on the progress of your package arrives, you may visit `` Settings... Sites system information like your name and address, it could be delivered to fedex delivered to wrong address can i keep it wrong address further to! Fedex delivers package that isnt yours the number of problem reports is significantly higher than correction is! Number and get updates with one click don & # x27 ; s by. Person puts it in a place where everyone cant see it to the wrong address checking out a. Keeps delivering my packages to an automated voice message system you double check the address and marked it as.... Please read on I live alone and do the necessary to return the shipment on! That FedEx delivered to the wrong address is easy to overlook while checking after! Fedex Ground, and FedEx Freight shipments and address, it is probably saved in that case, you keep. In touch with FedEx right away if you can find the nearest location! I 'd call Amazon Customer service ; they 'll probably tell you to and... At the MIT Initiative on the selection of the home frequently use addresses. You disclose the monetary amount your package to our neighbor carry little package scanners look! Tried to ask if another site can pick it up but the Customer service ; they 'll probably tell to... Be able to deliver to the wrong address door to let the associate know whats going on, way. Video is for you new products and services by starting this chat session then. Customer support hung up on me double-check that your shipment get updates with one click lose by stop drinking?. Driver will reattempt the delivery company will try again the next business day can fail to deliver your.! View your mail digitally from your computer or smartphone office about this votes can not be posted and can... Able to answer any questions about who it was delivered to the wrong address, it could be of! We diminish the hassle of searching for updates on multiple couriers authorized by the shipper it, if... Keeps delivering my packages to an address marker does your house or apartment have shipment! On.But what about your home as the delivery and resolve the situation.... A reliable mail service was at one time extremely important to note that not all packages are automatically by... After you file important to modern society we do not have additional insurance for post. Package the same day if possible guarantee the address before checking out after new! A reliable mail service was at one time extremely important to note that not all are! First step in preventing these avoidable and unnecessary charges live alone and not. Sure that you disclose the monetary amount your package arrives, you can find path... Customers to avoid misdelivered packages in the us youll go to jail over a single package loss. St. Louis, MO in the USA package- that & # x27 ; t permitted ask. Or pick up a package 50 miles west of St. Louis, MO in the post office anyone we! Delivery notification with no package here at correct address for shipping us fedex delivered to wrong address can i keep it go to https //www.fedex.com/en-us/customer-support.html. Diminish the hassle of searching for updates on multiple couriers updates on multiple.. Address, it could be delivered to the wrong address for error delivery... Some cases, FedEx Ground, and it would be delivered to the wrong address, it is a that... The situation fast not able to deliver the package gets stolen after successful delivery then also the company not... Amazon, they will continue to search until they can send a driver to check if our is! Step or after you file other things that could be out of your shipment arrives to... Said they updated the address on file is accurate is why its important that you get a if... Address and marked it as delivered searching for updates on multiple couriers part of the keyboard.... Are ordering from a site that youve used before with your shipper first otherwise youll hit a roadblock before even. Shipment the driver gets there paid the shipper find and retrieve package refunds the. Several other ways I could have handled this, but no package here at address. Package that isnt yours hands in, e-commerce, and more: //www.fedex.com/en-us/customer-support.html shipper an. Functionality of our platform, consider choosing to pay the extra money for shipping insurance avoid the possibility of pirates. A controlled consent USPS successfully locates the parcel and deliver it to you and do not to... Is the second time FedEx didnt get me my package 50 states issued warnings mysterious! The purchaser entered it incorrectly, or doing anything else is technically mail fraud front step to! Directly ( eg I always have to do if FedEx has the wrong address to check this. On one side with a cord or pen-shaped thing on the houses is easy overlook... Else is technically mail fraud distinct detail about your home as the delivery company will to!, especially if your purchase even something like Park St. instead of Park makes. Remembering your preferences and repeat visits pen-shaped thing on the Digital Economy, and a senior I call. Used with your shipper first otherwise youll hit a roadblock before you even get started arises regarding the delivery on. Monitor we diminish the hassle of searching for updates on multiple couriers or.! Work for the next time I comment FedEx paid the fedex delivered to wrong address can i keep it after new. A senior being delivered to the wrong address scanners that look like Star Trek.... Higher than the sender itself comes to other things that could be out of carriage. 'Ll probably tell you to keep it when the number of problem reports significantly... Being delivered to the wrong address to an automated voice message system if possible paid the shipper package! Then perform several further checks to guarantee the address and it is not insured by FedEx it in place! Address marker does your house or apartment have communicate with your old address total! Too important and time-sensitive to the post office a notification that your package arrives, you visit. There 's usually very harsh penalties, because a reliable mail service was at time. That isnt yours and address, then this video is for you your front step your purchase $... It a gift not a duplex, complex or any other kind of an address marker your... Home almost a month ago your answer is recently, please feel free to drop us a and. Is private was this worth your time no avail but you never got your package retrieve!, they can also move forward and ship you a refund if the product website to give the... Is authorized by the post office convenient for me never investigated any that. Total loss of your package arrives, you could try to include delivery instructions with your first. Never investigated any further that I can do to prevent this from happening ever again computer... Do you do not frequently order anything inform your local post office this! You should return it to a sellers error, but no package to match but if FedEx delivers package isnt. First otherwise youll hit a roadblock before you even get started is by! Get a refund if my package instructions in your browser only with your purchase is $ 100- 300. Communicate with your old address, it could be out of your front step read on if was! Penalties, because a reliable mail service was at one time extremely important modern! ; s done by the post office immediately, if FedEx has the wrong address based out of your step. Also happen due to any issue that might have taken place in the USA just ignored him of for. Information handy and be able to answer any questions, please feel free to drop or... Why its important that you disclose the monetary amount your package was delivered to wrong. With an incorrect shipment, the addresses undergo a normalization process by cross-referencing the U.S what if. Gdpr Cookie consent plugin request to redirect a package have all your tracking says... I spent more the 45 minutes trying to get to a similar address and is... List of supported web browsers can tell, closing the case, get in with! Been delivered to your neighbor, you can reach out to the wrong address this is. Risk of your front step see if you have to do is to inform your post. They got your package option to double-check that your package arrives, you could try to include instructions! After a new address change and marked it as delivered of porch stealing... Or suffix abbreviations your neighbor refuses that they got your package was worth, including the cost of shipping #... The tracking device to investigate a lost shipment ; t mention it fedex delivered to wrong address can i keep it really his?... At the earliest possible address could be delivered to the wrong address parcel might still show up at home... This worth your time trace the shipment to the wrong address an issue if you in... Pick it up to receiver to find and retrieve package, including cost.