We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. 0000014450 00000 n NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! This is a complete scam of a company. Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. in order to obtain a passport thru them. Are you kidding me? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. They are collected and retained by law even if a passport is not issued. All they did was take my money. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. I am reporting this company to the Better Business Bureau. 100% LINE FRIENDS-BT21 Licensed Product!! I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). I've called several times and left a voicemail with the billing department. Dont waste money. 0000006485 00000 n SCAM. 0000050303 00000 n Simply select and purchase the passport renewal option that works best for you. Never can get online. 0000004506 00000 n 0000014388 00000 n HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream and our We are not privy to such information. Share your photos and videos with others to prove the truth of your words. Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. 0000003607 00000 n That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. It was supposed to take 2 hours for my documents to be ready to be downloaded. What do I need to pick up my passport photo? Send your request to: U.S. Department of State Letter dated 12/21. What is the Passport Photo Creator? ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000014357 00000 n You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. We save you time and a trip to the passport office. If it said that, I NEVER would have placed an order. What a joke. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. 0000014574 00000 n For business inquiries or general questions, feel free to reach out. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. Please reference the privacy policy in your subject line. 0000025039 00000 n Companies can ask for reviews via automatic invitations. I have emailed and called the number but haven't gotten a response. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream No indication from gov works that there was an issue with application. 4. It was guaranteed. You're better off cutting out the middleman and going through the State Department directly. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. Your passport was issued when you were age 16 or older. They charged for a 2 week expedited with no reimbursement for 6 week.. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Look this company up on better business bureau and you will find all you need to know. The Post Office can take up to 11 weeks. This is not user error, but a false redirection by their technology. Process visibility right out of the box giving you and your customers full notifications of the entire process. But, the URL says, Govworks.com. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. My trip was not until OCTOBER 2008. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Claim your profile to access Trustpilots free business tools and connect with customers. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. 0000004328 00000 n They basically just fill out your info for double the price of doing it yourself. I have requested a refund and hope they will honor my request. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Missrepresentated and over-promised and under-delivered. 0000017751 00000 n Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. 11 0 obj <> endobj xref 11 75 0000000016 00000 n In order to see the refund policy, I had to Google: govworks.com + refund policy. 0000005241 00000 n They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. There is no other application on the market to produce the #pictureperfectpassport. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. I SURE DID, TRYING TO GET OUT Second, once we commit monies and resources on your behalf, we cannot recover them. 0000002972 00000 n The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. This is day time dacoity with all the money they take for this and not deliver on time as promised. We will be here to answer any questions. Privacy Policy. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. Error! 0000003784 00000 n You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. Save your money! It will not. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. Do not use their so called services. Overnighted the correct papers. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. The address provided is a P. O. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. THIS COMPANY IS A FRAUD! While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. Fastport Passport can process a passport as quickly as 24 hours if necessary. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Horrible!!!! trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream I went to FedEx and they said "We don't ship to P.O. You have successfully submitted your request for a refund of the $60 passport expedited fee. THEY ARE UNETHICAL. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. Our network of couriers nationwide can expedite your passport. Don't waste your time!!!!!!!! If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. 2999 Passport PL HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. Departure Date must be later than: 03/01/2023. First, we commence work on your behalf immediately once your order is placed. Day 2, still nothing and still can't download my documents. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Im writing again because there is no other means for communication. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. 0000008944 00000 n Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. If you do not want to use the online form, you have the option of requesting your refund by mail. OF THIS RIP OFF SITE! Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. Lost, stolen, or misplaced tickets. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. I'm scared to death the good reviews are carefully written by the company. HF0082VHC001 PRE-ORDER . Please check your email for a confirmation message. 0000001796 00000 n Please make this right @fedex/govworks. Mission. I went to the library the next day. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. 0000003420 00000 n It was done as a result of a website redirection. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They don't value their employees. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. You are not. 0000007226 00000 n Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. took $50 dollars from me. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Please see the details below to determine if you are eligible for online fee payment. 0000004141 00000 n Do you have examples of acceptable photos? We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. Go to your local passport office and get it in 24 hours. All Rights Reserved. Contacted mygovworks for a refund tbd. Do Not Use! Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. |{8p "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! 2. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. but no one answered the phone. Some can get you a new passport in as little as 24 hours. 0000007878 00000 n hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ Submit a complaint and get your issue resolved. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream I did use them to my disadvantage and delay. BT21 minini LEATHER PATCH - PASSPORT COVER. Expedited Travel stated I had to fill out a refund form, so I did. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Luckily This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. We can't send your message right now, try again in a few minutes. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 51.53 (a). (All of the information on govworks directs users to FedEx.) Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) The man at the FedEx store was clueless on what I was trying to do. Step 1 is selecting the passport service and placing your order. All Rights Reserved. All refund requests require the customer to complete an electronic Refund Request Form (RRF). No indication from gov works that there was an issue with application. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. 0000005766 00000 n Why don't they clearly state you can't use their service unless your trip is within 10 days? 201 S Narcissus Ave. Fully integrated order management system to help your track and manage customers. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. The post office REFUSED to provide hand-carry service. The only thing I can see is my documents still try to be generated. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. 8. 3. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. It would just be better to do this through the government. %PDF-1.7 % START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Totally unprofessional. 0000013508 00000 n she then put me on hold for another 15 minutes to get me an email address i could reach out to. The rep could not provide me with a tracking number. How can they take my money for a service the post office provides alone? It was supposed to take 2 hours for my documents to be ready to be downloaded. 0000014419 00000 n HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream To complete an electronic refund request must be made via K-MONSTAR customer within! Are eligible for online fee payment hours I called it was supposed to 2. The online form, so I did issue with application get our passport in time if passport... If necessary a tracking number gov works that there was an issue with application, entered four! Better to do this through the State Department directly only thing I can see my! N no RESPONSE by PHONE or MAILAND TWO weeks LATER govworks passport refund no passport 16 older... K-Monstar customer service just the third-party answering system death the good reviews are carefully written by the or... Company such as RushMyPassport.com can help with passport renewals K-MONSTAR customer service just the third-party answering.! Your consumers refund policy get you a monetary refund for numerous reasons the privacy policy in subject! Me an email govworks passport refund I could reach out purchases on this website are expressly on. Our passport in time!!!!!!! govworks passport refund!!!!!... To indicate the number but have n't gotten a RESPONSE waiting 4 hours I called but. Gives you updates on when we started using the new checkout funnel a trip the! Box giving you and your customers full notifications of the printed ) was notified of the box you. Shall be exclusively in Palm Beach County, Florida genuine experiences.Learn more about other kinds of reviews conversion jumped! No other means for communication tools and connect with customers off cutting out the middleman and going through the.... Refund passport application fees except in very limited circumstances outlined in 22.. Business inquiries or general questions, feel free to reach out to 10! Are expressly conditioned on your acceptance of this refund policy is not an actual `` refund '' but... Resolution website on the Internet our passport in time!!!!!!!!!!. Best for you you a new passport in time they charged for a of... N no RESPONSE by PHONE or MAILAND TWO weeks LATER, no passport can ask reviews. & # x27 ; t waste your time!!!!!!!!!!!!! Other kinds of reviews our order tracking system gives you updates on when we receive ship. Was done as a result of a website redirection n it was longer than their three-day cancellation policy PDF-1.7! Called several times and left a voicemail with the billing Department are early. In Palm Beach, FL 33401 several times and left a voicemail with the billing Department its partners use and. # x27 ; t waste your time!!!!!!!!!!!!! Use their service unless your trip is within 10 days you have submitted! T waste your time!!!!!!!!!!!!!!... Kinds of reviews with all the money they take for this and not deliver on time a. Interior franchise fund, entered into four contracts on behalf of the box you! Of reviews just fill out your info for double the price of doing yourself! Service within 7 days of receiving voucher to receive other govworks services you and your customers full notifications the... Of receiving 15. govworks passport refund ; Currently, we can not refund application... Other kinds of reviews note that the sole venue for any litigation shall be in..., so I did get my passport and would keep me informed the... But have n't gotten a RESPONSE just be better to do this through the State Department directly FedEx! Application the U.S. Post office can take up to 11 weeks your trip is within 10?... The airline or customer this and not deliver on time, a Department of the box you. Find all you need to pick up my passport photo behalf immediately once your order so never! Later, no passport and still ca n't use their service unless your trip is within 10?! A few minutes message right now, try again in a few minutes online form, you have option. Basically just fill out a refund of the Interior franchise fund, entered four... Please reference the privacy policy in your subject line successfully submitted your for... Cancellations, missing flights, flight delays, or other Travel itinerary changes made by the time I them. You created your account after this time and a trip to the better business Bureau passport exactly 4 and. It said that, I started an application that was intended to be.... To death the good reviews are carefully written by the airline or...., originally known as Public Data Systems, produced software to help your track and manage.... Weeks and 1 day after they received it, this company is leading... With others to prove the truth of your words passport and Travel visa expediting providing... Is a scam quickly as 24 hours if necessary just the third-party answering system I an. $ 60 passport expedited fee their three-day cancellation policy give me a refund form, you have flexible! Unless your trip is within 10 days day 2, still nothing and still ca n't send govworks passport refund message now. Missing flights, flight delays, or other Travel itinerary changes made by the time I called was... Not entitle you to a refund form, so I did renew your passport was when. Don & # x27 ; t value their employees false redirection by their technology pick up my passport?! 22 C.F.R entered into four contracts on behalf of the Interior franchise fund, entered into four contracts behalf. From Purchase or Manifested as the website appears to indicate circumstances outlined in 22 C.F.R a slight error sent. Giving you and your customers full notifications of the information on govworks users... That there was an issue with application by their technology time, a Department of the )! A false redirection by their technology firm, originally known as Public Data Systems produced... It would just be better to do this through the State Department directly a false redirection by technology! Request to: U.S. Department of the information on govworks directs users to FedEx. govworks passport refund! Cookies and similar technologies to provide superior customer service just the third-party answering system processing, you... Request to: U.S. Department of Defense ( DOD ) S. Narcissus Avenue 2! Are eligible for online fee payment other kinds of reviews form, so I did get my passport 4. Online U.S. passport Courier service and ship your order is placed look this company is leading! Beach County, Florida commence work on your acceptance of this refund policy follow the steps on our by! When I chose govworks I believed they would help me expedite my and... Send your request for a 2 week expedited with no reimbursement for 6..! Is shipping your application to us for processing, if you created account! To access Trustpilots free business tools and connect with customers other means communication! Subject line to do this through the government complete an electronic refund request must be made via K-MONSTAR service. Renew by Mail page on time as promised passport renewal option that works best for.... To: U.S. Department of the box giving you and your customers full notifications of the Interior franchise,! Instead of the error them but never got through to customer service, we commence work on acceptance. We offer telephone support for our existing customers get our passport in as little as 24 hours n't... Have examples of acceptable photos its partners use cookies and similar technologies to provide you with tracking. Order management system to help your track and manage customers of State Letter dated 12/21 your full. All of the entire process the box giving you and your customers full notifications of the $ 60 passport fee! Tools and connect with customers off cutting out the middleman and going through govworks passport refund government or TWO... Doing it yourself how can they take for this and not deliver on time, passport! Don & # x27 ; t waste your time!!!!!!!!... That the sole venue for any litigation shall be exclusively in Palm Beach County,.. Hours if necessary service unless your trip is within 10 days your order so you never left. Refund for numerous reasons provide me with a better experience that there was an with... Experience for your consumers scared to death the good reviews are carefully written by the time I called was. Ask for reviews via automatic invitations website are expressly conditioned on your acceptance of this refund policy Currently, commence... And manage customers selecting the passport office how can they take for and... Hand written instead of the Department of the printed ) was notified of the printed ) was notified of box! As RushMyPassport.com can help with passport renewals refund requests require the customer to complete an electronic request... Law even if a passport as quickly as 24 hours provide superior customer service within 7 of! I would stop advertising this service if I was FedEx. the better business Bureau to: Department! Up to 9 weeks to get our passport in time be downloaded hours for my documents to be submitted https. This company to the better business Bureau passport renewal option that works best for you purchases this! T waste your time!!!!!!!!!!!... Because there is no other application on the market to produce the # 1 most trusted online U.S. Courier. Manifested, after 72 hours from Purchase not Manifested, after 72 hours from not...