Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. You are welcome to keep the item without returning itno return label will be sent. Return Conditions. Moreover, they do accept the return of select orders and send in their representative to collect the package from you. Shein allows returns for up to 45 days from the date of purchase. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. Unethical Advertising. Press J to jump to the feed. I guess its cheaper to issue a refund with no return. . Following is the message received by lucky customers more than once when applying return process. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Still, if you have any questions in your mind then ask us in the comment section below. 10. You required the original receipt for return. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. Choose the item you want to return. The procedure in itself is vast, and the time and labor taken cannot be neglected. In this article you will know all the reasons why this happens. Its quite normal and you dont need to worry about it. Rather-Be-Shopping.com. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. I ordered for my friend and I used her address to send the packages to her . I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! Next, visit ' My Order ' and click the order that you want to return it. Shein gives you exactly 35 days after your date of purchase to initiate a return. Not sure if thats normal. Before the COVID pandemic Shein said it would take 7 days to process your refund. What you do at the time your order is refunded after receiving it should be your decision. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Turns out shes a huge fan of their affordable, trendy styles. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . can someone please tell me what is the actual returns address for clothes i want to return from Ireland. And this definitely makes the SHEIN shopping experience stand out among other platforms. I made a huge order for vacation and Im returning most of it. If you have faced such an experience, you would probably wonder why something could appear so advantageous that it almost seems suspicious. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. Yeah sure, you can return it easily. Learn how your comment data is processed. If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. See Also: American Eagle Return Policy: Time to Fully Understand It. The original shipping fee and insurance are non-refundable. To get a refund from SHEIN without returning the delivered order is not the situation you will face all the time. should i pay it? For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Tape this label to the outside of your package and drop your package off at your local post office. Has anyone gotten lucky with getting this message more then once when doing a return? Returns are available in both ways, in-store returns and online purchased items at www.shein.com. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. You have 45 days from the time of purchase to postmark and mail your return. If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. Never again! On Shein. she is currently persuing her degree in genetic engineering. Lastly, tap on the ' Submit ' button. From some leather pants. Click the "Return & Refund Record" link. Fun Fact:Do you know that Shein has8M + followersonInstagram? Hi how can I do a return without a printer? See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. The items are not listed in my SHEIN account. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Shein is one of the most famous online retailers catering predominantly to women across the world. You should also check with Amazon to see if the item can be returned without its original packaging. The receipt of the order must be contained in the return package. Now read below how to return products items back to SHEIN. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Step 4: Print the returning label. Returning stuff to Shein. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). Our 24/7 customer service is always here to help. You wont need to print, just show to UPS store clerk. Include your email address to get a message when this question is answered. I'm just curious to know if someone manage to get the message more then once. The actual scene is simple and innocent. In this article, you will get complete guide on shein refund without returning item. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. Then just drop it off at your local post office or arrange a USPS pickup from your house. You will see a notification in your basket or where the summary of your order is located. Click the "Save the Label" link. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! The "Order Detail" page will be displayed. SHEIN about RETURN POLICY. Yes, you can return this item to SHEIN. Yes, Shein has free shipping only on the first return of your order. This can happen to anyone. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. The original shipping fee and insurance are non-refundable. Shein accepts returns by mail within 45 days of your purchase date. Next, you will have to pay $7.95 in shipping charges. Brand names used on our website are trademarks of respective companies. Step 2: Click the Return Item and choose the item you want to return. amazon.job Shein Express shipping is one of the faster shipping options available and is . Heres Everything You Need to Know. Select the order of the item (s) that you would like to return. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. Watch on. 4- Lastly, click View to download and print your return label. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Today well break down exactly when and how you can return your product for either a refund or exchange. All returns in the U.S. are free. Your honest SHEIN reviews will help new customers. FedEx says they don't have it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The support agent will guide you on this matter. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. Within 45 days after purchase, you can request an exchange using your Shein account. Shein will take typically 4 to 14 business days to refund. Continue with Recommended Cookies. Otherwise, you can return any product to SHEIN. Orders must be delivered, and the address of the recipient must be in India. Return Time & Order Status. All Rights Reserved. 2.Find the order in My Orders & click "Return Item". You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I had this experience with Zaful and they sent me items in another size . Amazon does it with certain things too. Shein returns are simple and direct. Cosmetics You cant return cosmetics if you break the hygiene seal. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. During this time, you can contact their customer service team to set up the return request, which they will prioritize. You are not the only one, read below there are many customers like you. Because sometimes SHEIN has accepted returns without original packaging. Comparative 2023, VAT on Aliexpress Is it included? ordered 4 pairs of shoes from sHEIN and they are all small If you want to return just one item in an order of multiple, you can do that. . And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". All the customers can return their products within the time period of 15 days from the date of delivery. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. I recently got a dress from Shein and it didn't fit me. Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. Then its not our choice. SHEIN items must be unused, unwashed and undamaged for returns. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. This means you can return as many items from the same order together for free in one package. You can use a Shein-provided shipping label, which will deduct a $7.99 shipping fee from your refund, or you can choose and pay for your shipping method. This includes processing and shipping time, so your returned item must be postmarked within 45 days of the date you paid for it on the Shein website. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. It all just needs to be returned at once, in the same package. Why did they charge me for a shipping label on my very first return?? So, if you got this type of free service then dont feel suspicious. SHEIN will send your money back to your wallet or account. Refund times. In the next screen, go to My Orders and click Returns. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. In any case the money will arrive automatically to our account once we make the refund or request the cancellation. [2023], Sinsay Reviews: is the clothes reliable to buy? I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Subsequent returns will not be free however. Theyll then process the exchange once they receive the return package. If these are your queries, you have landed on the right page. Step 1: In your Shein account, go to "My Order". You can request an exchange under your Shein account within 45 days of purchase. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. It totally depends upon SHEIN to accept your returns without original packaging. Can I return it without receipt? However, if you want to share your shopping experience with other people then use the empty box below. Or. Thanks to commenter Julianna for clearing this one up. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. With some research, you can find amazing clothes at Shein without breaking the bank. No refund. You may choose to swap your item for a different size if it doesnt fit as expected. Answer (1 of 2): I have never heard of anything being successfully returned to this company. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. How do I return items without having to purchase the packaging? 4. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. Lets say, there are multiple users from a single region who applied for a return. Yes, you can get a refund on SHEIN without returning. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. 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