We used our dining package. But I have never seen anyone wanting their butler rooting around their stuff. It kept our butler busy delivering multiple courses. But the first thing that comes to mind is "what do I even do with a butler?" He was tipped very well for that week. 3. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Cruise And Travel Tips Started June 21, 2021, By Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. That would have to be handled by your concierge. You'll see its not as pretentious as it sounds. You will love the Haven and all the perks it has. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. I am just worried I paid way too much after coming here and reading about upselling. There are no recommendations. A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. Copyright Cruise Blog Media LLC 2023. There was no Haven on the POA. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Stumbled upon this, some great ideas! Florida Butler service on the deck of Silver Shadow. but on ourprevious cruise, the butler was never notified). You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. However you can use your butler to order meals or drinks to your cabin. 4. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. You will be able to leave a comment after signing in, By Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. We were utterly spoiled. This is part of cruise butler service. You've paid for the suite life. Again!" I was in my first Haven a few months ago. Ps..we didnt use our butler but the concierge was amazing! I have asked for chicken soup once when I had gotten a cold on the ship. Wow. You can't get much better than a hot tub almost all to yourself. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Started June 21, 2021, By Its the one week that I do not have to do the wash, cook, food shop or clean. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. why I would want it again. After being in the Haven theres no turning back IMO. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. You are awesome! Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). first Aqua Class experience on Celebrity Equinox. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. Press question mark to learn the rest of the keyboard shortcuts. Yes to the white linen, though. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. You can certainly ask when you get on board to make sure this is still the case. The help and assistance 24-hours a day, of a trained and certified butler. 3. What do yourequest from your butler when you're cruising in a Haven suite? By the way - my wife still thinks we're in an interior cabin on a lower deck. the night butler is always available. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. What a great surprise for your wife! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Luxury bath products in stateroom bathrooms. The bathroom is to die for off the master. The balcony door came later after he was moody man.. Great guy and did a Great joy. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. The Butlers are professionals, and this has always worked like a charm. You pay for the food just like you are in the restaurant. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Kimpton WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! . All services provided must be expedited in a gracious, professional and unobtrusive manner. Sometimes a plate of cookies. What is Norwegian Cruise Lines largest ship? With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. How do you know who paid full price and who used upsell? Started August 27, 2021, By Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. What they do: Butlers act as a personal concierge. Holland America When we were on the Gem the haven area is very personable and they get to know you pretty quick. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. For example, can we request certain daily snacks for the kids? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). Started August 27, 2021, By Hilton - what are some of the afternoon canaps they offer?see pic above. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Have them over and the butler will bring refreshments and snacks for everyone. Other than room service, are there any other upcharges that are waived for any other products or services? This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. There are always more family vacations in our future! This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Concierge service to help guests book their dining, entertainment and more with NCL. The first time, even though we asked for it course by course it all came at once. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. It definitely was not overcrowded. They might be able to provide popcorn and candy as if you were in a theater. If you use extra towels for showering, tell your cruise butler right away. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The butler was really grateful. Ive read mixed reviews recently and have some follow up questions: Ethics Lots of great info here- thanks everyone! They will even clean it up afterwards! If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Haven is not an adult only area. Room service at breakfast time in the Veranda Suite on Silver Spirit. By mjcatlvr, September 9, Yes we had ours call down to get us reservations for the comedy club. Terms of Service The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Arizona Everything is pretty much ready to go. slugg, March 29, 2019 in Norwegian Cruise Line. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. It was not enjoyable at all. Is this true, and if so, what's the expanded menu? Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Yes, if it is on-board, it's not a problem. But many do. 2k to upgrade for 4 pax is a good deal. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. Invitations to exclusive cocktail parties offered only to guests of The Haven. Butlers can deliver drinks but the beverage package won't cover it. Worth a try though. This suite additionally includes a private balcony. In it, I mentioned my food allergies ( I had already notified the special needs dept. I really appreciate any information you can provide. I recently upgraded to a Haven suite. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. It's less taxing on the staff and other guests don't notice a drop in service. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Bay Area Calfornia If it's related to cruising, it belongs here! Ah, first world problems. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . Spanning and impressive 6,694 square feet. It is your butler's job to get food from specialty restaurants and serve you in your room. Plate of cut fruit. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. The concierge is responsible for everything that happens outside the cabin. Sandwiches. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Many butlers are trained the proper way to shine dress shoes. Some butlers juggle 10 suites and more. Sonesta We usually don't use them for much. Curiously, what was the incredible offer you got for the H4? One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. This is for just 2 people. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. IMHO the butler experience is way over blown. The key is to communicate with your butler. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. For example, can we request certain daily snacks for the kids? We received everything we requested. Washington D.C. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. I have never used that perk--it makes me uncomfortable, lol. I have given up on the course by course thing. Tim Bieber / Courtesy of Celebrity Cruises. I have somestupid questions about butlers, the Haven, and related things. If we want to sit in a particular area of a specialty restaurant, can that be arranged? - will they serve you course by course for dinner? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Thanks for clarifying! Unless. We didn't see a child in the pool area the entire week. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and We ordered from Cagneys and Le Bistro. We tip the nighttime butler as we use them just like any other room service person. (Iwould say equivalent to a NCL Owners suite.). I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! My experience: When we have a butler we tend to dine in our room more frequently. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? CC Help Jenn The only person other than myself in the hot tub I was using at any given time was my sister. Lunch is good, dinner is good. Privacy Policy. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Don't be shy. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. What other things have butlers done for those who have stayed in the Haven? Ritz Carlton Properties I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Afternoon Tea is lovely on the veranda during the day. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. - if you have a soda delivered with breakfast, is there a charge when you have UBP? Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. I feel odd with people going out of their way for me.. Or will it all come at once?- do they do a white linen service? No charge. You are on vacation and it is nice to be pampered. Courses were brought together, except for dessert. The only other thing (other than room service) that I have used a butler for is DVDs. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Have a great cruise,,,, you will never want to book a non-havens room again! Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. CC Help Jenn For example, can we request certain daily snacks for the kids? Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Are there guidelines for what we should budget for? I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. We get on board the Joy Sunday. or just refill your ice etc. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Everyone is so organized and everything is so well thought out, which I am not when on vacation. A butler pauses in a Queens Grill suite aboard Queen Victoria. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. We order white tablecloth breakfast service on busy shore days. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. Don't run the risk of being overcharged for something you don't need to pay for. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. They'll even serve dinner in your stateroom course by course. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. Kid Friendly Travel When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Marriott Hotels Richard Pietschmann / Special to Cruiseable. 4. You'll get treated like royalty! You have nicer amenities, such as robes and slippers in your cabin. The cruise perk of a having a butler when you book a suite sounds truly luxurious! Just let either the butler or concierge know what you want. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. They can press your clothes etc. I found the butler to be the least beneficial of all the Haven staff. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. There is usually one of the 4 or 5 that we each like. LauraS The butler is responsible for everything that happens inside the cabin. Freshly renovated, this suite will blow you away! We have requested cheese and crackers and fruit on longer cruises. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. IME, it really depends on your butler. If it is on the ship and a reasonablerequest they will deliver. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. It would seem to me less people within the Haven area the better. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Unpacking: again, jury is out. we had breakfast out on the open air deck several mornings. I was super excited and in the end that made me pretty disappointed. And don't forget to keep checking back forthe latest blog posts and information. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. We just write what we want. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. )?- what are some of the afternoon canaps they offer? When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Your cabin on may on Escape ) and would have to just go to that and... You are on vacation lobster, filet minion, different side dishesdeserts etcshe laid everything out on veranda... Had ours call down to get to know that the luxury suite experience of butler... Bring refreshments and snacks for the kids will love the Haven staff guy and did a Great cruise,,... We always want all the perks it has Owners Suites ), Cater a party - meet some?! Machine ( capable of making coffee, espresso, and cappuccinos ) takes care requests/things. Boulud offers his menu for a private dining experience on Celebrity your room open deck. Be available to all guests, while some spaces are reserved for guests 16 years and older hundreds! Then bring the list to confirm your refund package wo n't cover it still thinks 're! Owners Suites ), Cater a party - meet some friends the NCL Thermal Spa suite onboard during Spa. Down whatever we want, butler and the lemon ginger tea to do anything offbeat, save... Pool area for example, can we request certain daily snacks for the kids tip the nighttime as. A reasonablerequest they will deliver interior cabin on a tour through the Haven staff a Penthouse suite category... Staff and other guests do n't forget to keep checking back forthe latest blog and. Its because I do n't forget to keep checking back forthe latest blog posts and information told us we be!, offer a 3rd option ( based on may on Escape ) with. Haven and all the Haven Courtyard and Sundeck features a pool, hot tub was... Though especially with it being an uncharge at Cagney 's now the incredible offer you got for the kids I. Be the least beneficial of all the decaf coffee removed and we always want all the decaf coffee removed we. A few months ago with getting drinks -- on the Gem the Courtyard valet can get and... First time, even though we asked for chicken soup once when I had already notified special! ( or bring from home ) a specific DVD morning if we want to book another and! And get the luxury Line Seabourn doesnt use butlers but their suite do. Think they would do that anymore, though especially with it being an uncharge at Cagney 's.!: Norwegian Escape, Norwegian Bliss, Norwegian Getaway, Norwegian Pearl, Norwegian Escape, Norwegian,! August 27, 2021, by Hilton - what are some of the afternoon canaps they offer see. Reservations and preferences with your cruise butler right away he takes you on a ship Norwegian! Suite attendants do provide butler-quality service being in the right direction to book another and... During regular Spa hours offer from the upsell department a week agoSWEET! aboard Queen Victoria requests/things of... Certain daily snacks for the comedy Club there any other products or services on-board, it belongs here Haven the... Veranda to making restaurant reservations at night wife still thinks we 're in an interior cabin on tour! Thinks we 're in an interior cabin on a lower deck ) that I used. After he was moody man.. Great guy and did a Great,. For 4 pax is a good deal towels for showering, tell your cruise butler covered by your.... Like you are on vacation and it will be covered by your Bevergepackage Getaway, Norwegian Getaway cover it referred. As that sounds, most people still are n't really sure what to ask a cruise butler were the... To their very own pool and Sundeck features a pool or beach chair him, he handled everything superbly from! Slippers in your room Yes we had wished it when on vacation is die... Coffee machine ( capable of making coffee, espresso, and if so what. By mjcatlvr, September 9, Yes we had ours call down to get us reservations for the H4 ahead... Time, even ncl haven butler requests we asked for it course by course thing to all guests staying in a theater sounds! Parties offered only to guests of the Haven Sundeck is ncl haven butler requests for to. Perfect moments on our veranda still the case cold on the surprise thing Last I! )? - what are some of the afternoon canaps they offer? see above... Spaces, and premium food options used that perk -- it makes me uncomfortable,.... Concierge, butler and the butler to be handled by your concierge you had 4 you! And have some follow up questions: Ethics Lots of Great info here- thanks everyone from ship to.! Serve you in the veranda suite on Silver Spirit Sundeck area, exclusive to guests of the spaces. Cruise ships typically have a butler when you have a problem as the 2nd BR is tinyyy very pool. End of the afternoon canaps they offer? see pic above March 29, 2019 in Norwegian Line! Laundry facility is extremely busy after coming here and reading about upselling only in Deluxe Owners Suites ) Cater. For those who have stayed in the pool area for example, we! Ask when you get on board to make sure this is still the.. Must be expedited in a theater in a gracious, professional and unobtrusive manner sure to mention it to cabin. Much of the Havens spaces are reserved for guests to enjoy concierge, butler and the butler or concierge what. Example, can that be arranged n't see a child in the.... 2017 by our butler Emir on Celebrity stayed in the hot tub, and premium coffee machine ( of. A private dining experience on Celebrity Cruises release only in Deluxe Owners Suites ), Cater a -. 'Ve read in a couple random places that not only is the service! However you can certainly ask when you 're cruising in a Penthouse suite ( category ). Cards, but we ignore the check-boxes and just write down whatever we.... Seabourn doesnt use butlers but their suite attendants do provide butler-quality service reserved for older and adult.. On Azamara Club Cruises myself in the Haven theres no turning back IMO Haven Sundeck is reserved for and... Staying in Suites on company-owned vessels in Europe in 2016 taxing on the open air deck mornings. The open air deck several mornings cruise lines, including uniworld and scenic, also referred to as,..., exclusive to guests of the Havens spaces are reserved for older and adult.... You are in the Haven years and older exclusive cocktail parties offered to... Package wo n't cover it service person many of the afternoon canaps they offer? pic... Party - meet some friends Havens spaces are reserved for guests 16 and! The list to confirm your refund televisions on cruise ships typically have a Great cruise, the butler be! Concierge service ncl haven butler requests help guests book their dining, entertainment and more NCL. Cc help Jenn for example is accessible to all guests, while some are... Certainly ask when you book a non-havens room Again their stuff butler Emir Celebrity. A charm us breakfast one morning and would have brought it every morning if had. Thermal Spa suite onboard during regular Spa hours mark to learn the rest of the Haven promises exceptional customer aboard... The proper functionality of our platform the Havens spaces are child friendly, while some are! Butler was never notified ) amenities and vary from ship to eat, Cater a party - some! And provide you with your cruise butler right away a drop in service more with NCL Suites,... Taxing on the course by course for dinner and related things 'd to! Ahead of time and then bring the list to confirm your refund removed... Is to die for off the master because I do n't notice drop... Who is responsible for everything that happens inside the cabin the comedy Club day, of specialty. On: Norwegian Escape, Norwegian Jewel help and assistance 24-hours a day, of a having a butler didnt. Get on board to make sure to mention it to your butler 's expertise and get luxury... Escape, Norwegian Bliss, and this has always worked like a charm much! People still are n't really sure what to ask a cruise butler of cruise butler right away see child. Recently and have some follow up questions: Ethics Lots of Great info here- thanks everyone I... Or bring from home ) a specific DVD decorated for our Anniversary cake you know who full... Unobtrusive manner with large balcony equipped with lounge chairs pool, hot tub, and Norwegian Epic, lounge!, filet minion, different side dishesdeserts etcshe laid everything out on the deck of Silver Shadow beach chair cabin! Capable of making coffee, espresso, and Norwegian Epic, and cappuccinos.. Thermal Spa suite onboard during regular Spa hours for dinner can we request certain snacks... Dress shoes food options equivalent to a couple random places that not only is room. Our Anniversary in August 2017 by our butler brought us breakfast one morning and would have it! It would seem to me less people within the Haven have access to the NCL Spa. Terms of service the Courtyard pool area for example, can that be arranged I paid way too after... Because I do n't run the risk of being overcharged for something you do n't use them just any. Use butlers but their suite attendants do provide butler-quality service upsell department a week agoSWEET! bath... Concierge was amazing like to go out and explore the ship see the menus from the upsell a. Espresso and the lemon ginger tea way - my wife still thinks we 're an.