What do I need to set up a Direct Debit? We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. If you don't pay in full in this time, you'll be charged interest. It's critical that we have current contact details for you - occasionally we might need to tell you about critical changes to your account (updates to your terms and conditions, changes to APR etc) and if we don't have your details then we can't contact you. How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. I'm the main Card holder, but can my additional Card holder manage my account? New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). I like and try to support local but Amazon has excellent customer service. In the case of Argos, I have had to spend several hours in @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. I won't be ordering online from them again. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. @afuturesound website You will continue to receive other correspondence and letters via email as usual. Determined to go into 2023 with a slightly more organised house! Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. @ChristineShawy4 Why grind people down? Why can we not phone and speak with a competent person. @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. @sainsburys hello, I'm trying to use my discount card in argos but its not working. @highjumpingmars If you have a Buy Now Pay Later plan due to expire next month then we'll also include how much deferred interest might be incurred on it if you don't pay off any more of your balance. #argos #CustomerService #customerexperience. Why does the letter say I am? All Argos Cards work in exactly the same way, regardless of the interest rate on your account. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. It's shown on the front of your statement each month. Poor service -advice please! You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. @CodyBooker12 A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. @rantsfromrhi MS Xbox help just goes round & round, says go back to Argos. @David47203456 You can choose to pay the minimum contractual payment, a fixed amount or the full balance each month. What happens if I go over my credit limit? @Argos_Online is Argos online site down? Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. All Rights Reserved. After you get your confirmation message, it can take some time for your card to be blocked while we process your request and make the changes we need to in our system. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? @Booseyes What's my 'minimum payment'? Check to see if your payment method is up to date. What happens if I go over my credit limit? Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). @argos awful awful service yet again no phone call now having to wait for incident management. @Argos_Online Appreciate you investigating my issue Bekki. I did send a private message and received an automated answer from a bot!! Been trying all day to make a purchase with an Argos card and nothing processes. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. I'm afraid you will need to contact Argos directly about this. They were a great and friendly employer. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 If you haven't registered you will need to do that first, and you can do that HERE, If you've forgotten your Login ID, go HERE. If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. Re: Unfortunately, we were unable to process your credit card. Why grind people down? @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. I won't be ordering online from them again. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. How do I contact you? Really angry now. "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online You can - just enter your Card number and expiry date from your final Argos Card. You will see the length of the Plan available on your product when you checkout. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; FONT-WEIGHT: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? I've received a letter from you that says my account could be suspended. Twitter. Why is that? In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. How can I see if I have a Direct Debit set up? * These organisations all have different opening hours which may vary, so check their websites for details. If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. Up to 1% of orders experience technical problems (a lot of orders!) However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. @jenbritten2 So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). We want to help. Brexit won't affect any of the services that we offer as part of having an Argos Card. @ArgosHelpers Hi. @ArgosHelpers everytime I try and check out on Argos it says url broken? Find out more about Deferred Interest here. Our special offer credit plans give you extra time to pay on some of our most popular products including appliances, TVs, computers and furniture. How quickly is it set up? @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. How Deferred Interest is included as part of your Minimum Payment? When can I use my new credit limit? Where (i) to (v) are at the same rate of interest, balances will be paid off in the following order: (i) Interest; and then (ii) Charges and/or fees; and then (iii) Outstanding balance of Normal Credit including any missed scheduled Fixed Payment Plan(s) and Interest Free Plan(s) monthly scheduled instalments; and then (iv) Any outstanding balances on the other Payment Plans in the order of Buy Now Pay Later Plan(s), Fixed Payment Plan(s) and any Interest Free Plan(s); and then (v) Any other amounts that have been added to your account since the previous statement date. To maintain a quality of service, calls may be monitored or recorded. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. #argos #CustomerService #customerexperience. Is anyone else having issues with Argos??? Can I repay more than my Direct Debit each month? You're not tied in to paying a higher amount all the time. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. Argos are a con. How do I report a bereavement? How would you know how the milker was not working correctly if not used? @argos is the online payment service down ? Lillian. What should I do? @ArgosHelpers @Argos_Online. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Also Asda/Argos neither have ustomer phone Service. Why can't I make one-off payments to Fixed Payment or Interest Free Plans? @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Make payments without moving from your couch or check your statements while you're out and about. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? @_sarahxla You can - if you want to use your own bank to make a payment here's what you need. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? I'm worried about being able to afford my repayments If you've missed a repayment to your Argos Card account, or think you might do, we want to help. Loan 2 2696.13. Determined to go into 2023 with a slightly more organised house! Why am I asked to call you when I try to log in? Please help! @kh60772306 chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! Enter the Valid Thru number on the front of the card in the 'Expiry date' box. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. Not Argos either. @ccliffy90 We want to assure you that we haven't increased your interest rate because of Persistent Debt. @ChristineMap How do I update my account? Your Memorable Word is essentially your password - something only you'll know. I did send a private message and received an automated answer from a bot!! @SkyHelpIreland my sky remote is not working! @Argos_Online I've also tried on the laptop and same issue. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. The cost of living crisis is affecting all of us and making it harder to balance our household budgets. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? Lots of people are complaining online about PayPal not working with Argos. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. We will tell you on your monthly statement when your direct debit is set up. How is interest calculated on Buy Now Pay Later plans? I will try again in a few hours. @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. If someone has pressured you into taking out an Argos Card account in your name or you've noticed transactions on your account that you didn't make, this could be financial abuse and we can help. You can contact our Customer Payment Solutions department by letter or telephone. } What is APR? @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. all disney creepypasta; argos card unable to process payment. Why is that? @ArgosHelpers You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. The seller may have opted for bank or card payments rather than balance payments . Even the cheapo one for my tbr works well. Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. It can also take another month to update your file (and clear your outstanding debts from the system). Also, you can only get credit plans on Argos and Habitat orders over 50. How might the proposed Royal Mail strike affect my Argos Card? Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Please call us on 0345 640 0700 if you need any further help. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys We'll write to you at the end of that period with details of any further action you may need to take. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. @ArgosHelpers I have held it for at least 2 years. Please try again later or visit an argos store if the item is needed urgently. How do I close my account? @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. When will my latest statement appear online? What's 'Verified by Visa' and 'MasterCard Securecode'? We will never ask you for your login details for myargoscard.co.uk. @nick_rhodes_nz Visit their website at. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. .tg TD { Is your card working elsewhere? What browsers will myargoscard.co.uk work on? Promised would receive each time within 48 hours, nothing. @stuartdn It's important to note that, as a store card, you can't use an Argos Card at any other outlets. Representative 34.9% APR variable. Uninterested overseas personnel, all chatting in the background. OP - I don't have an answer to your issue but I do use Chrome as well and believe the browser sometimes has issues with cookies/caches/etc and when I have to gain access to something when you have to enter details for, i.e. After many attempts (stop/start turbotax, reboot system, remove Ccard from GooglePay, etc) I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. This is so that we can help you to start repaying your balance more quickly and pay less interest. Visit their website. Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. 20 lost. Product not as advertised. Please fill out the below information and click "Submit" for payment processing. 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