Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. First and last , Cadillac , never again. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. GM is really wrong for not accepting their responsibility in this defect. how do I make a claim? My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. administrator or law firm. My 2012 SRX had the same headlight problems. EdDietrich. I have the same complaint about the headlights in my 2014 SRX. The repairs must have. In a few years all of Cadillacs cars will be electric. Am currently trying to see if I can join or even start a new lawsuit. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. This also happens on the 2016 same make and model. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Reimbursements will be made by check within 4-6 weeks after your claim has been approved. How do I join this class action lawsuit for Cadillac SRX. Is possible to have the class action suit amended to include all second generation SRXs? Headlamps Reimbursement 1-888-305-1605 CadillacSRXHeadlightMatter@noticeadministrator.com After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober Reply Guillermo Wallace September 19, 2021, 7:08 pm I am having the same issue with my 2015 SRX. Len, Alex Luft A list of open investigations and I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. The opt in time for the suit ended 2 Jun 2019. Ever since they stopped using real glass headlights this has been going on. We should have some rights. Craig Sharpe Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. Didnt notice the light problems until two years later. This is crazy! Just one of many close calls we face owning this vehicle. We have a 2015 SRX whose lights failed. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. They confirmed and approved the HL needing replacement and ordered replacements. And Cadillac wonders why people shun buying their products! I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. They will not honor the recall. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Cant use your vehicle after dark or in the rain!!! When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. Your email address will not be published. callback: callback A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. Other than the dim headlights I like the car. Could someone please reply, Derrick The deadline to submit your claim is June 1, 2011. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. Whats the problem with the headlights? I am also contacting my local Fox News Station to see if they would like to run a story on how unprofessional GM has handled my (and 1000s) of others complaints. The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Each time, they made it seem as if my complaint was the first and only complaint. Actions does not process claims and we cannot advise you on the . Warning to anyone do not purchase from Cavendar. How these simple documents can unlock information about your car. ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. if (!window.mc4wp) { 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. $485/mo $0 cash down. Participant. A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. We are having the same problem with our 2015, purchased in 2018. Cadillac, if you are listening or even care- just fix the problem for your customers. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. Kevin In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. I am looking for attorneys in Texas looking to file a class action lawsuit. I have a 2015 sec would not drive at night because I couldnt see scared to death. So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. Our headlights are just as important as a seatbelt! Now it is almost May and have not received reimbursement check. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. Ridiculous that it took that long, but at least I was reimbursed. Mech:https://teespring.com/stores/mecowhy This was a problem with the light they produced. The dealer wanted $3,000 to replace headlights. lawsuits can be viewedhere. Service: (253) 321-5771 . I want to be part of this class action. How do I get my money back.??? Decide which cookies you want to allow. The driving . Luxury Collection 42,373 miles. My 2016 SRX has the same headlight problem as mentioned. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. November 18, 2021, 3:14 pm. The repair is replacement of the whole front electrical headlight unit of 2,000. I have a 2012 Cadillac and I have a problem with both lights. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. I am so scared to drive my car at night, I plan everything around it. Bought it at my local Auto part store. We e-mailed them and havent heard anything! People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. CR usually bad mouths American cars. November 18, 2021, 9:07 am. They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. Example: "Bad Brakes", "Toyota Recall", etc. How does GM get away with this. Dangerous to drive this car at night. I am not new to working on cars but new to the SRX. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. According to GM, offer to reimburse expired June 2. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. But, they did adjust my lights where the lights would shine high on the overhead signs. Save Search (0 Saved) Get it by Saturday. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. My car is very dangerous to drive at night. Still driving with brights when I absolutely have to be out at dark. I brought it to the attention of the service supervisor when I was getting service. My life is at risk. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! When you purchase through links on our site, we may earn an affiliate commission, which supports our community. on: function (event, callback) { This new class action suit was filed against General Motors in the U.S. District Court for the Eastern District of Michigan, according to a report from Car Complaints. Cadillac SRX Defective Low-Beam Headlights Complaint. June 2017. Hello Cavendar dealership!! I cant even see the side/edge of road to be honest! I have owned 3 Cadillacs but never again. I have even had to have my RV done for the same problem. November 19, 2021, 12:49 pm. We are all lucky we got back in one piece. They probably all drive Volvos and Japanese cars. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? I get a lot of BS from Cadillac Customer Service. Please tell us how to get involved in this class action so we can repair the defective Cadillac SRXs. In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. As with C. Ferguson I had issue with my 2011 and ended up selling it. THIS IS HORRIBLE. How can I join the Class Action lawsuit against GM? } I just had my headlights replaced to correct the headlight problem. December 20, 2021, 8:17 pm. Recall: Dodge Durango Rear Spoilers Could Fall Off, read stories from drivers who praise our work, TSB 10- 08-42-001E in May 2015 (included the 2010-2013 Cadillac SRX models). Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! George Prewitt Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. About Cadillac Society. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. Returned it and they told us the headlights were working. Page 1 of 11 | Showing 1 - 15 of 160 results. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! The lease is up in 3 months. Top Class We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. 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