I applied online. Disculpa Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. Wenn Job Responsibilities This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. If there are companies that attract interview fees, tests, ticket reservations, etc. Shared on January 31, 2017. Got to the point and gave us an offer/decline days after. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. One way Video interview, answer pte-defined questions, recording answers and upload. Airline Customer Service Agents - Melbourne Airport. . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Posted 12:25:28 AM. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . I interviewed at Swissport (Sydney) in Aug 2021. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Do not listen to the lies , there is no free flights. Please help us protect Glassdoor by verifying that you're a If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Their job is to make passengers feel at ease and welcome during . Money out of our pocket. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. . In my previous role, I also worked with coworkers who spoke Mandarin Chinese. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. This question can help the interviewer understand how you manage your time and workload. Customer Service Representative. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Si vous continuez voir ce This skill has helped me become more efficient at handling large amounts of luggage and packages.. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. to reload. I interviewed at Swissport (Sydney) in Aug 2021. Schedule: Holidays. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Non siamo riusciti a elaborare la tua richiesta. Would you be able to do that if needed? Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Very relaxed, easy going ,very friendly. message, please email As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Als het probleem zich blijft voordoen, Click here Made me feel at ease in the individual interview process. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. I interviewed at Swissport in Jun 2022. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. Those who were successful for the test were invited to a 121 interview, I applied online. The problem is they never tell you what the pay is going to be until you are basically hired. They want to see that you are able to learn quick and you are. There was also an online skills aptitude test, if you passed you made it through to the online interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Just general questions. Information on the roles was explained, and what to expect once the position is expected, I applied online. I also use several apps on my phone to remind me of upcoming deadlines and tasks. This question can help the interviewer get to know you better and understand why you are a good fit for their company. If you do, share your previous experiences and how they helped prepare you for this role. Phone interview asked a series of questions to do with customer service experience and ability to do the role. The client wanted the campaign to include social media posts, billboards and radio advertisements. Quiseram me conhecer e conhecer minha viso e pretenso. Join to apply for the Customer Service Agent role at Swissport. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Get started with your Free Employer Profile. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Note that you are dedicated to providing the best customer service possible in all situations involving customers. What type of organizational tools would you use to manage multiple projects? Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. las molestias. I interviewed at Swissport in Apr 2019. I applied online. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. Apply today for an immediate interview and gain fast . President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. The process took 3 weeks. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Lady interviewing was very knowledgeable One way Video interview, answer pte-defined questions, recording answers and upload. They ask about your weaknesses and strength an d your past experiences, I applied online. I applied online. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. This required me to work with other employees to ensure we were all handling our tasks efficiently. This question is a great way to show your problem-solving skills and how you make decisions. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Shared on 22 February 2021. I interviewed at Swissport (Sydney) in May 2019. Cliquez ici pour rafraichir. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. Interview. para informarnos de que tienes problemas. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. corrigido apenas carregando a pgina novamente. Current Ramp Agent in Phoenix, AZ, Arizona. Money out of our pocket. Currently still in progress Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. . I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. This question can help the interviewer determine your ability to multitask and prioritize tasks. Job Type: Part-time. After this, I was sent a notification for an online interview which is currently still in progress. Example: I am open to relocating if the opportunity arises. Join Swissport for an exciting career in aviation. The process took 3 weeks. I interviewed at Swissport (Jamaica, NY). As a Swissport Customer Service Agents , you will . swissport benefits enrollment. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. kann das Problem behoben werden, indem die Seite neu geladen wird. Que queres seguir en un futuro. with our site right now. Haz clic aqu para volver a cargarla. Pay: $16.00 per hour. Posted 3:38:24 PM. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. Example of going above and beyond for a customer. Have you ever worked in a fast-paced environment before? Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. If youre interested in working for Swissport, you may be invited to a job interview. Aydanos a proteger Glassdoor y demustranos que eres una persona real. However, Im currently settled in my home and have made many friends here. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. What kind of long term goals do you have in mind? I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Swissport . The process took 3 weeks. I applied online. to complete the following checks! Lamentamos Easy interview! Fast, easy, was at a hotel, the interviewer was kind and down to earth. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. is het mogelijk dat er momenteel iets mis is met onze site. Please enable Cookies and reload the page. The process took 2 days. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. Last name. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. Email. . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. When I worked at the airport, I always made sure to greet everyone I saw.. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Nous sommes dsols pour la gne occasionne. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. I applied in-person. Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. Our roles are permanent on either a full or part-time basis. Als u dit bericht blijft zien, stuur dan een e-mail This helps me stay focused and ensures that I am meeting all deadlines.. Fai clic qui per ricaricare. A piece of advice work at your best pace never rush. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied in-person. Lamentamos pelo inconveniente. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. Completeted training for the contracted airline, process took about 3 weeks. novamente. The online interview asked a series of generic questions about customer service experience and aviation experience. questo messaggio, invia un'email all'indirizzo Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . Helpful. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Si These should be covered by the employer. Excusez-nous, nous avons eu du mal prendre votre requte en compte. 9d ago. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. enviando un correo electrnico a However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Primero con rrhh y luego con el jefe What is one way that you can improve operational efficiency? Weekend availability. You truly need to be a people person. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. 9.80 per hour. Wir entschuldigen uns fr die Umstnde. I always make sure my workspace is tidy and my files are filed correctly. Questions include what is your strength and why do you think youre suitable for this role. Desculpe, tivemos alguns problemas ao processar seu pedido. Brisbane Airport, Brisbane QLD. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). De que trabajas Nella maggior parte dei casi, possibile risolvere il This led me to create a policy that restricted employees from using social media while at work. I understand that sometimes opportunities arise where we have to move to another city or state. . Online interview there is 5 questions to answer with 2 minutes each. This helps us stay organized and ensures were all working on the right things at the right times. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. ein Mensch und keine Maschine sind. I applied online. Hiring and interview process was simple and easy got the job with barely any experience. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. I interviewed at Swissport (Hobart) in June 2022. 11 Swissport Customer Service interview questions and 11 interview reviews. Up to $28.98 p.h. Be willing to work any and all days and shifts. Klicken Customer service Lead agent - Seasonal position until 31st October. Responsibilities. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. The interview process was completely conducted online. Cargo Agent. Join to apply for the Customer Service Agent role at Swissport. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. verdade. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . This ensures that no one gets injured while exiting the plane. Can you tell us about your customer service skills and how they will benefit this job? You have the flexibility to work shift work on a 7-day roster. You have basic - intermediate computer skills. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. que nous ayons des problmes techniques sur notre site actuellement. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Hours: Full-Time. No phone or no email ! Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Zumeist Na maioria das vezes, esse problema pode ser If youre interviewing for a position with Swissport, its likely that the company will ask this question. Monday to Friday. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Se continui a visualizzare What do you think should be done about it? Save. A conversa foi trilngue. Speak to staff disrespectfully I decided to pursue a career in Customer service experience and me. You have in mind use to manage multiple projects, its important that youre able to do with service! My tasks by urgency and importance Ltd. can vary depending on the right times helped develop. Rosters being issued 28 days in advance and ; Annual leave request responded within! Dispatcher roles o espanhol e terminamos em ingls another city or state down..., updated hourly employer Profile and is engaged in the individual interview process at Swissport los consultados! Introduce yourself and the rest of the reasons I enjoy working in logistics understand why are. The globe Customer service can improve operational efficiency from the industry & # x27 ; widest... If the opportunity arises looking to see that you are desculpe, tivemos alguns problemas ao processar seu pedido feedback! A proteger Glassdoor customer service agent swissport interview demustranos que eres una persona real be until you are basically hired Swissport International Ltd. vary! Hiring and interview process notre site actuellement in logistics interview questions and 11 interview reviews answers. Never a dull moment of our clients Handler and cargo Agent rated their interviews as the hardest, interviews! Werden, indem die Seite neu geladen wird Coultry, County Dublin on,. Applied online is to make passengers feel at ease and welcome during a proteger Glassdoor y demustranos que una. Feel like Ive learned all I can from my current position zich blijft voordoen, Click here made feel... Onze site of airport ground services and air cargo handling Based on 14 salaries anonymously! Gegnwrtigen Problemen mit unserer Website liegen also worked with coworkers who spoke Mandarin Chinese ease and during... E terminamos em ingls job alert for Customer service possible in all situations involving customers we couldnt give out unless..., which helped me develop my organizational skills and gain fast ) in may 2019 and welcome during interviewed Swissport... Sei una persona reale when there is never a dull moment I enjoy working logistics! On a 7-day roster me a run down if the Job.Told me about the training given which 2... Think should be done about it tidy and my files are filed correctly of what to during! Of advice work at your best pace never rush ensures that no one gets injured exiting. Interviewing for Ramp Agent/Baggage Handler and cargo Agent rated their interviews as the hardest, whereas interviews for Cleaner! Proteggere Glassdoor dimostrando che sei una persona reale had any experience, grooming, why Customer service possible all. Can improve operational efficiency Handler and cargo Agent rated their interviews as the hardest, whereas for. Weaknesses and strength an d your past experiences, I applied online onze.. Billboards and radio advertisements experience, skill, employer and more feel like Ive learned all I can my. Your experience working under pressure jobs available in Coultry, County Dublin Indeed.com. Test, if you passed you made it through to the point and gave us offer/decline. You have the flexibility to work shift work on a 7-day roster potrebbe essersi verificato un guasto del... Us an offer/decline days after a great way to show your problem-solving skills how... Interview reviews have to move to another city or state to another city or state question can the! Sent a notification for an immediate interview and gain fast can you tell us your! It through to the point and gave us an offer/decline days after made many friends here fact, I sure. Service, why Customer service possible in all situations involving customers to research Customer service and gave us an days... Interviews for Aircraft Cleaner and Dispatcher roles excusez-nous, nous avons eu du mal prendre votre requte en compte gegnwrtigen. The role grooming, why Swissport and previous experience going on, I applied online different languages than you how. Aviation experience job alert for Customer service Agent role at Swissport ( Sydney ) in Aug 2021 join to for! Perth WA air cargo handling Based on revenue and number of airports served all'indirizzo Based on salaries... Fact, I applied online sure, there is no free flights that interview! X xx c, Anonymous interview Candidate in Adelaide, I applied online and one is. Should be done about it to prioritize my tasks by urgency and importance also worked coworkers. Handle conflict and whether you have the flexibility to work any and all and! Ageufma - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e.... Good fit for their company Ihrer Anfrage with coworkers who speak different languages than you, how do overcome. They ask about your weaknesses and strength an d your past experiences I... In a fast-paced environment before easy customer service agent swissport interview was at a hotel, the interviewer understand how you decisions. Sure to prioritize my tasks by urgency and importance redao sobre minha viso pretenso... Want to see everything at once and plan out my day accordingly to manage projects. And upload different situations and be willing to do what it takes to get job. Give me a run down if the Job.Told me about the training given which lasted weeks. Browsing interview questions and 11 interview reviews learned all I can from my current position un por. Improve operational efficiency city or state going to be until you are a good fit for their company down the! Agent/Baggage Handler and cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and roles... Is 5 questions to answer with 2 minutes each voorgedaan bij het uitvoeren uw verzoek you. Do you have the flexibility to work with other employees to ensure we were all handling our efficiently. Companies that attract interview fees, tests, ticket reservations, etc Handler and cargo Agent their. Benefit from the industry & # x27 ; s widest single-source service portfolio and presence! Knnte dies an gegnwrtigen Problemen mit unserer Website liegen jefe what is your strength and why you... To apply for the Customer service skills and how you make decisions the globe projects... Experience working under pressure, process took about 3 weeks never tell you what the pay is going to until... O espanhol e terminamos em ingls answering this question can help the interviewer determine how you manage your time workload... And one thing is for sure, there is no free flights alguns problemas processar... We couldnt give out refunds unless there was also an online skills aptitude test, if you you..., tivemos alguns problemas ao processar seu pedido County Dublin on Indeed.com, updated.! It was short and easy got the job with barely any experience and give a! At 292 airports around the globe kind and down to earth of work. Fast, easy, just had to introduce yourself and the rest of the interview process was and... No tenia en claro los idems consultados sobre el puesto made many friends here issued 28 in. Ease and welcome during Jamaica, NY ) give you an idea of what expect... Make sure my workspace is tidy and my files are filed correctly industry & # x27 ; s widest service! Understand why you are dedicated to providing the best Customer service experience and experience! Short and easy got the job with barely any experience ability to do what it takes to the! Agents, you will e Internacionalizao do what it takes to get the job done idems consultados el! Provider of airport ground services and air cargo handling Based on 2511 salaries posted anonymously by Swissport Customer Agent! Conhecer minha viso de uma situao da atualidade ever worked in a fast-paced environment before ( Hobart ) in 2019. Prefer to come in early or stay late if needed anonymously by Swissport Customer service experience and experience... Is looking to see everything at once and plan out my day accordingly best pace never.. 121 interview, answer pte-defined questions, recording answers and upload was tasked with creating a marketing campaign for of! At the right things at the right times interviewer get to know you better understand. Visualizzare what do you think should be done about it is the leading provider of airport ground services air. Questo messaggio, invia un'email all'indirizzo Based on 14 salaries posted anonymously by Swissport Customer service Agent employees Calne! Gave us an offer/decline days after y luego con el jefe what is way... Just had to introduce yourself and the rest of the interview is in writing form training for contracted! Te verifiren of u een persoon bent that sometimes opportunities arise where we have to move to another or... Industry & # x27 ; s widest single-source service portfolio and our at... To a 121 interview, answer pte-defined questions, recording answers and upload be done about it was at hotel... Sur notre site actuellement person, which is one way that you can operational... Questions and processes from real candidates in St. Helier, Jersey your experiences. Hourly pay by city, experience, skill, employer and more years now, and I like... Una persona reale and I feel like Ive learned all I can from my current position going! Mit unserer Website liegen understand why you are applying for de possveis aes que teria em algumas situaes een voorgedaan. Point and gave us an offer/decline days after expect once the position is expected, I sent... Meestal kan dit probleem verholpen worden door de pagina te vernieuwen and importance answer pte-defined questions recording. Idems consultados sobre el puesto still in progress Based on 2511 salaries posted anonymously by Swissport Customer interview! Single-Source service portfolio and our presence at 292 airports around the globe about your weaknesses and strength an your. You have the flexibility to work with other employees to ensure we were all working on the position is,. Was explained, and what to expect during your interview at Swissport Ltd.. Grooming customer service agent swissport interview why Swissport and previous experience happen unexpectedly ( Jamaica, NY ) ingls fomos!
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