Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Keep in mind that the more specific the request the less likely it is to be fulfilled. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Now can you can enjoy an exclusive massage exclusive for members, at theZentropa Palladium Spa & Wellnesscabin, located at the Colonial pool area in Riviera Maya. Bienvenidos! Just say NO. You can unsubscribe at any time. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. But lets give Palladium the benefit of the doubt. Welcome to Palladium Travel Club, Palladium Hotel Group's Vacation Club. Don't wait until after you're back in your room, or back from vacation, to have second thoughts. We round tripped from airport to hotel with Canada Transfer. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit We paid . First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. That's why you need to head to the Palladium website on Cyber Monday to get all the best deals, where you'll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. (Two of Palladiums properties are in Mexico.) Dear Noel58,There is no better reward for us to read our guests full satisfaction on their stay at our Grand Palladium Colonial Resort & Spa hotel, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. At present, the Company has 48 hotels in 6 different countries (Spain, Brazil, Mexico, Dominican Republic and Italy) and in 19 cities around the world. You are still able view all posts and use it as always, at this time. Photos: I wore Disneylands new mix-and-match Toontown costumes with 1,000 combinations, 25+ Bay Area festivals, fun events and things to do this spring, 2023, Video: Drone crashes at Disneyland after hovering over visitors heads, Ominous signs hint at wobbly Bay Area hotel market. These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Join our Members Reunion Grill at La Terraza Stake House in Grand Palladium Punta Cana Resort & Spa every Tuesday. Is this how a company should do business?Overall, the resort is great, beautiful beaches, the food is really bad, but the atmosphere and excursions are great. The travel club is a little vague about the benefits and the costs. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. The travel club is a little vague about the benefits and the costs. Grand Palladium Colonial Resort & Spa: Grand Palladium Travel Club Membership horror story - See 9,430 traveler reviews, 9,738 candid photos, and great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor. Very Good: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,275 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. Instead, you disputed the charges on your credit card, which is typically a last resort. Catalonia Grand Costa Mujeres: A ton of activities & best staff! Travel Troubleshooter: Lyft charged me $80 for damage to a car. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. My husband and I soon realized that the . attention offered in a small private VIP resort and unlimited access to a wide range of services available in the Grand Palladium five-starts hotels. Grand Palladium Punta Cana Resort & Spa: Excellent hotel - See 14,407 traveler reviews, 10,315 candid photos, and great deals for Grand Palladium Punta Cana Resort & Spa at Tripadvisor. I don't like the high-pressure sales tactics used by travel clubs. Without doubt, its the best time of year for taking advantage of all the best deals. Later, I realized that this was not true. Members pay the balance. in: Unofficial Palladium Main Forum, Viewing 31 topics - 1 through 25 (of 45 total), We have moved this forum due to inactivity. The package prices range from $508 per person to $14,125 per person. That night my boyfriend proposed and the next morning called the travel club people and they had a wedding for us!!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. The #1 Palladium Resorts & Spa Fan Site. But my wife, son and I feel that we made a real mistake booking here and we won't be heading back. - See 2,189 traveller reviews, 2,929 candid photos, and great deals for Catalonia Grand Costa Mujeres at Tripadvisor. Lock in the lowest price from these sites. My husband and I soon realized that the membership is not beneficial to us and that we cant afford it. Palladium Travel Club Grand Palladium Colonial Resort & Spa: Not as good as last time - Read 9,449 reviews, view 9,756 photos, and find great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor After coming back to our room and analyzing the paperwork, we realized this is not an investment that benefits my family. Two weeks at the resort in November/ December 2014.We used the comments from other Tripadvisor contributors to select our seats on the Thomson Dreamliner, booking a taxi transfer and our rooms, thank you for all the very helpful comments they helped make our stay even more enjoyable.Check in by Nahum was professional and courteous; he is a credit to the resort.The resort is large, very well maintained with fantastic friendly staff, the majority of the guests were very polite Canadians and Americans, always a plus for a pleasant stay.The food choice was varied although the food was not always as hot as we would have liked, however that is down to personal choice.When it rains the floors become slippery, while the staff try their best to keep the areas dry the tiles become like ice when wet.The wildlife is interesting, they seem to totally ignore you as they saunter past that is unless you attempt to feed them which is discouraged.Would we go back, yes, would we recommend the resort most definitely. The main difference between the memberships are: * Access (type of rooms where you can book or stay at as a member, and Resorts as well, like access to Royal or Not), *Membership expiration (2, 5, 10, 30 or 50 years), The combination of all this factors determine the type or kind of membership. Dear Travel Troubleshooter: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! Email : prepagos.riviera@palladiumhotelgroup.com. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Featuring cocktails, music and Mexican cuisine, exclusive for Travel Club Members in Grand Palladium Riviera Maya Resort & Spa. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Viewing 31 topics - 1 through 25 (of 45 total) Son Gncelleme : 26 ubat 2023 - 6:36. Next time, please be careful about signing up for a club that makes vague promises and is impossible to leave. I would like to point out more about this system. He is the person in charge of these transactions. Thus, we will be able to make you feel at home thanks to the attention of the staff, the . Become part of the Palladium Connect family and enjoy exclusive members-only rewards like bonuses for special bookings and earn exciting gifts and stays in our luxury hotels in Spain, Italy, Mexico, Dominican Republic, Jamaica and Brazil. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. On top of that, the "3-year membership" was only for 2 years. ??? About two weeks later, I received a call from the sales manager of Palladium Travel . 537 Rooms: . On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Later, I realized that this was not true. We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. . Enjoy a first-class holiday in these rooms featuring all the amenities and exclusive The Signature Level benefits. Palladium Hotel Group. Answer: You have the right to cancel your contract if not legally, then ethically. Would dismantling Interstate 980 repair damage to Black neighborhoods? Palladium Travel Club. It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a . Get Morning Report and other email newsletters. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I think travel companies hurt themselves when they market their products in this way. Find a Travel Agent ; Help. Relax the mind, renew the body and revive the soul. All other TC room categories will have access to the respective room service menus that all guests may order from. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. After every weekend comes Monday, but they dont all have to be sad and melancholy occasions - Cyber Monday, in fact, should be welcomed with open arms. Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 6,001 traveller reviews, 6,060 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. Grand Palladium Kantenah Resort & Spa: This used to be an awesome resort - not this time - See 9,350 traveler reviews, 10,263 candid photos, and great deals for Grand Palladium Kantenah Resort & Spa at Tripadvisor. Your cancellation is being processed. Then again, we are talking about a travel club, which is easily the scammiest product in the travel industry. The Palladium representative to whom you spoke said theres no such requirement because the contract is governed by Spanish law. But the truth is, as bad as timeshares are, these clubs aren't any better.In fact, they're worse. And for the record, you sent me the information before signing the agreement. Grand Palladium Hotels & Resorts. All Access Digital offer for just 99 cents! Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. Review tags are currently only available for English language reviews. And if these dreams can come true at a lower price, then youll definitely have won Cyber Monday. Grand Palladium Palace Resort & Spa is located on the seashore of the famous Bvaro Beach in Punta Cana. 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