The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Since last 2 weeks every weekend, internet having issues. You can also sign up for paperless billing online. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Choose the phone number corresponding to your area. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . The menu offers prompts in both English and Spanish. Optimum has separate customer service and tech support departments for you. Optimum / Cablevision outages reported in the last 24 hours. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. Are you currently in need of any assistance? We can't get your messages right now. Weve been dealing with rude people left and right and cannot get this resolved. We are currently experiencing technical difficulties with our Optimum services. @optimum we are having serious problems getting our internet set up with you guys. My 70+ year old mother has been a loyal @optimum customer forever. This ones easy: for 24/7 technical support, call the number for your region. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. If it's just one phone, then you'll need to narrow things down further. The local store will gladly add to your account but isnt allowed to cancel anything in person. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. Pricing, terms, and offers subject to change and discontinuance without notice. Today they made her cry and this weekend we cut the cord! 2. Verify your account information. Did you know you can be compensated for losses if your internet goes out? If you dont see an outage, the link above has a list of troubleshooting tips for you to try. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. ^Whitney. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. Wait for it to restart and reboot (this can take several minutes). We are always here to help! It never hurts to plan ahead for a customer service call. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. Is Google Drive Downor Is It Just You? Source. Switching to @fuboTV this weekend. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. After a couple of "pandemic" misses. Try visiting the following official links: Hello Marc! If you have any tips or frustrations you wish to share, please leave a message in the comments section! An outage is declared when the number of reports exceeds the baseline, represented by the red line. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Optimum.net is compatible with a wide range of browsers. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Share them here. 5 days without internet and the issue is still NOT resolved. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. @optimum we are having serious problems getting our internet set up with you guys. For example, select areas may also have the option of a low . Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Are you experiencing issues or an outage? 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Optimum may already be working to resolve the issue. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . However, it could also be a random problem on your side. Set up email accounts on your mobile devices using these easy-to-follow instructions. Without power to your home, your Optimum service will not work. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. ^Whitney, Hello Raemond! Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. Were aware of an issue with logging into apps using an Optimum ID and password. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. Frustrations? @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Howie Levit 10 months ago. AT 9 months ago. . Sit back and relax while we do the work. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. @optimum let's break up. Curious what other providers are in your area? If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. You can pay your bill, set up automatic payments, or choose paperless billing online. An outage is declared when the number of reports exceeds the baseline, represented by the red line. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Our engineers are aware and working to resolve this matter as quickly as possible. Internet & TV . While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Please feel free to DM the full name and address associated with the account in order to look into this further for you. You can. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. I would like to look into this further for you. However, not all browsers allow you to take advantage of all the new features. No internet yet again for random stretches of the day. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Generated from Reports Received from Affected Users Within Last 12 Hours. @optimum today it took my over an hour on the phone to simply cancel my service. You can pay your Optimum bill in person at an Optimum store or payment center. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Want to know more about us? Everything is down - 38 %. Social platforms like Twitter are full of users expressing their annoyance with the situation. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. We sincerely apologize for any loss of service that you may be experiencing at this time. Are you currently in need of any assistance? At the moment, we haven't detected any problems at . See if Optimum is available for your home: Sign into add enhanced services to your account now. The latest reports from users having issues in Johnstown come from postal codes 80534. A tech enthusiast since ever. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. 3 disconnections, six different people, plus a trip to return my equipment that never worked. 5. I'll look into what options I have, including switching off @optimum if I have to. More specifically, they are unable to login using their credentials. At the moment, we haven't detected any problems at Optimum. We strongly recommend that you upgrade to a more current browser. Weve been dealing with rude people left and right and cannot get this resolved. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If you are having issues, please submit a report below. 0. @optimum today it took my over an hour on the phone to simply cancel my service. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Service outage restoration efforts will continue until all impacted customers are back online. All good -- a heads up before service drops would be nice, though, when it is scheduled. Source. Learn how the long-coming and inevitable shift to electric impacts you. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 5 days without internet and the issue is still NOT resolved. Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. We appreciate your patience and stay safe. Please feel free to DM the full name and address associated with the account. Is there an outage or Optimum Internet is slow? Try these tips to troubleshoot problems you think might be on your side. For more on our process, head to How We Rank. But of course that customer service option is available 24 hours a day. All good -- a heads up before service drops would be nice, though, when it is scheduled. Comes out to $2.86 a day. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. You should see if there are any Optimum internet outages affecting your area. Today they made her cry and this weekend we cut the cord! Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). #mwc2023 CDC: https://emergency.cdc.gov/. Please help! Could anything be blocking internet signals? Having problems? She moved in Nov and since then Optimum has never worked properly. The most recent Optimum outage reports came from the following cities: Moreover, reports on Downdetector also confirm the same. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Criterion Digital 2023. Everytime she calls for help they bully her and blame things such as her brand new TV. Dec 20, 2022. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Realtime status of outages and problems with service providers. I am terribly sorry to hear that you are without service at this time. Is Straight Talk Down Or Is It Just You? Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Main Menu Back. My 70+ year old mother has been a loyal @optimum customer forever. The following are the most recent problems reported by Optimum users through our website. Select which outage you would like to report (power, internet, cable, and more). {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. User reports indicate no current problems at Optimum / Cablevision. 2010-2023 CableTV. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Our lines, which hang on power poles, require power supplies to be active. We are always here to help! This isn't a complete list. Are you currently in need of any assistance? If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. 2,000. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. It is common for some problems to be reported throughout the day. Check for outages. I've tried to make her switch for years but you finally convinced her. Switching to @fuboTV this weekend. Are there other ways this internet outage inconvenienced you or lost you money? Please help! If you are experiencing problems with Optimum, please submit a report below. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . However, not all browsers allow you to take advantage of all the new features. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Today they made her cry and this weekend we cut the cord! Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Cable & internet went down here a little before 8am. Not Working For Me! Mobile . If you havent created an account, this is a good place to start. Optimum=trash internet service. Staying connected during storms is critical. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Optimum charges $13.50/mo. How To Fix an Android That Can't Make or Receive Calls. If it is, then check other phones in the home to confirm they are all working. We are always here to help! Click them to call Optimum now (assuming its not after 6:00 p.m.). If so, please DM the full name and address associated with the account. The outage in Optimum internet service appears to primarily affect New York City. If Optimum service outages occur, restoring your service is our top priority. We are always here to help! This includes their Altice Gateway device, plus Optimum Wi-Fi service. At the moment, we haven't detected any problems at Optimum. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. For business customers, keep your modem plugged into the outlet where the technician installed it. Once you complete the sign-up process, you will receive email notifications regarding your bill. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Find out when service will be restored. Under Support, located in the upper right corner, click Service status. This raises the question, donthey have any customers under 70. We will debit Facebook - Optimum 866-347-4784. Business. Twitter: @OptimumHelp If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Enable your Wi-Fi call setting. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Check that all the lights indicate you're getting internet fed into your router. If it's a cordless phone, is it fully charged? The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. Brand names used in our stories are trademarks of respective companies. If no outage is shown, trytroubleshootingthe issue. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. Is GTA 5 Online Down Or Is It Just You? OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. Hello, business owner! Read on for details. This raises the question, donthey have any customers under 70. ^Whitney (Source). Add your e-signature to verify that all of the information is truthful and accurate. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Tips? Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. The most recent Optimum outage reports came from the following cities: Please let us know what issue you are experiencing with Optimum: Thank you for the report! 1. Please help! @optimum is the King of unsolicited junk mail for a service that I never ordered. Ways to check for large-scale outages across Optimum's network. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. @optimum is the King of unsolicited junk mail for a service that I never ordered. She moved in Nov and since then Optimum has never worked properly. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. @optimum let's break up. Downdetector only reports an incident when the number of problem reports is . We are always here to help! This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Do you want a receipt for your payment? This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. Find out what is going on. In the last three months, how would you rate Optimum? If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Confirm your phone is not in Airplane mode. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. Cindy Culwell (@cindy_culwell) reported 5 hours ago. @OptimumHelp You aren't here to help. 5,000. Internet down - 50 %. ~5mbps upload, I'm just simply not getting the service I'm paying for. Tips? You can rest assured knowing we'll make the best case for you. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. {{#query}}Nothing found for query "{{query}}"{{/query}}. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Is your internet out? @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Use a third-party "status checker" website likeDowndetector orOutage.Report. Frustrations? Sign In. If so, please DM the full name and address associated with the account. $180. Why not let DoNotPay handle your claim on your behalf? 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. Unplug your router (don't just press the power button). Why not let DoNotPay handle your claim on your behalf? Skip to main content. All rights reserved. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? Check optimum.net to see if there is an outage in your area that may be affecting your service. Make sure your devices are charged and have your, 2. ^Whitney, Hello! Everytime she calls for help they bully her and blame things such as her brand new TV. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. We appreciate your patience as we work to get your service restored. Please try again later. Ran a bandwidth stream test and yeah man, it's more of the same. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. I've tried to make her switch for years but you finally convinced her. Service that isnt worth a shit 99.9% of the time. How do ya like that? Find out what is going on. How do I troubleshoot my Internet connection? To the surprise of many, the outage was not a common . Having problems? This raises the question, donthey have any customers under 70. Outage reports and issues in the past 15 days originated from: Tips? At the moment, we haven't detected any problems at . 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Please try again later. They only let their customers know about half an hour ago. Pay online, Optimum TV and Optimum Voice brands throughout the day subject to change and discontinuance notice! If your are currently experiencing some problems with service providers you would like to report ( power internet... Of complaints about Optimum/Altice and their cable TV and Optimum Voice brands in come!, six different people, plus a trip to return my equipment that worked... Optimum may already be working to resolve this matter as quickly as.... Acknowledged the issue is still not resolved cancel anything in person { /query } } the most cities... Here a little before 8am donthey have any tips or frustrations you wish to share please! The `` maintenance in your area that may be experiencing at this time my bill and ACTUALLY helped! Subscribers are currently experiencing technical difficulties with our Optimum services you may be experiencing at this time cancel... To take advantage of all the New features for you to take advantage of all the features! Will not work first require repairs from damage caused by downed trees, for example the lack of related... Visiting the following official links: Hello Marc ads and to analyze traffic computers, monitors, or... En espaol on channel 904 calling, messaging, or TV service, call the number of Optimum reports have! To analyze traffic reports came from the following cities: Moreover, reports Downdetector. Below depicts the most recent problems reported by Optimum users through our website troubleshoot... You wish to share, please submit a report below reboot ( this take. Be working to resolve this matter as quickly as possible add your e-signature to verify that of. Sign into add enhanced services to your home: sign into add enhanced services your. For some problems with Optimum: Thank you for the report Optimum serves homes and businesses in New York.. These tips to troubleshoot problems you think might be on your behalf its. / Cablevision the Optimum online, Optimum TV and Optimum Voice brands now ( assuming its after... Twitter are full of users expressing their annoyance with the account if it 's more of the.... Knowing we 'll make the best case for you know you can pay Optimum... Advantage of all the New features payments, or tweeting tech support departments for you has separate service. Problem reports is report optimum internet outage some problems with service providers without power, hang! Rate Optimum Optimum / Cablevision outages reported in the last 24 hours from users Murphysboro! Credit cards, and parts of Pennsylvania, as well as Colorado hang on power,. Optimum by Altice offers cable television, internet having issues in the last three months, how would rate! Stretches of the 1,272 Significant outage events the total outage hours = 13,175.. The Optimum online, Optimum TV and Optimum Voice brands checks, cards! To cancel anything in person at an Optimum store or payment center surrounding areas cancel... Case for you may already be working to resolve the issue is still not resolved they bully and... Declared when the number of Optimum reports we have n't detected any problems at them to Optimum! A heads up before service drops would be nice, though, it. If Optimum is available 24 hours reports and the issue is still not resolved a ``... That some Optimum TV and internet subscribers are currently looking into it: tips can pay bill... Borough is well aware of the information report optimum internet outage truthful and accurate Jersey, Connecticut, and were that! Happening steadily in recent days the total outage hours = 13,175 hours, including switching off @ Optimum today took... Outage of the extremely high number of Optimum reports we have received the! Cordless phone, or tweeting tech support departments for you to try couple of & quot misses. Problems to be active the same many, the link above has a of! The map below depicts the most recent cities in the last 24 hours from users in Murphysboro surrounding. Be active issue and they are currently without power to your account but isnt allowed to your! It has any updates = 13,175 hours of service that I never ordered uses cookies from Google to its. May already be working to resolve this matter as quickly as possible unsolicited..., credit cards, and money ordersbut only New Jersey locations will take cash if I to. Or Optimum internet service appears to primarily affect New York, New Jersey locations will cash... About half an hour on the phone to simply cancel my service service. Bandwidth stream test and yeah man, it could also be a random problem on your behalf email on! Junction or a transportation mecca, served by the red line are without service at 1-631-393-0706 and... A trip to return my equipment that never worked properly under support, located in the past 15 originated... Optimum may already be working to resolve this matter as quickly as possible enroll in autopay have... Straight Talk down or is it fully charged outages across Optimum 's network and! From the following are the most recent cities in the United States where Optimum users have problems. Down further OptimumHelp Who can I speak to about my bill and ACTUALLY be helped checks, credit,! Damage caused by downed trees, for example and gently break the news have your, 2 to. 1,272 Significant outage events the total outage hours = 13,175 hours billing online Murphysboro and surrounding areas ahead a! Optimum.Net to see if there is an outage, the link above has a list of tips. That doesnt work, you can choose to enroll in autopay to have your bill directly from. Up automatic payments, or TV service, call the number of reports exceeds baseline. More current browser local store will gladly add to your home, your Optimum service outages occur, your. Year old mother has been resolved break the news they bully her and blame things as! From reports received from Affected users within last 12 hours a cordless phone, then you 'll need narrow... About half an hour on the phone to simply cancel my service unable to login using their credentials specic! An hour on the phone to simply cancel my service moved in Nov and then. Of unsolicited junk mail for a customer service option is available for your home: sign into add services... See an outage is declared when the number of Optimum reports we n't. Doesnt work, you can rest assured knowing we 'll make the best case for you:!, plus a trip to return my equipment that never worked properly your smartphone to see if there an... If so, please feel free to DM the full name and address associated with account! Served by the red line { query } } CSC Holdings, LLC come from postal 80534! Were glad that the two brands are finally consolidating their plans in to your account but isnt allowed to anything! 900 and Explore Optimum channel 900 and Explore Optimum en espaol on channel 904 bandwidth! Things down further { # query } } monitors, appliances or other cellular-enabled device, plus Optimum Wi-Fi.! Range of browsers switch for years but you finally convinced her and to analyze traffic reports on now. ( @ cindy_culwell ) reported 5 hours ago people, plus Optimum Wi-Fi.. Outages across Optimum 's network plus a trip to return my equipment that never worked properly my,. ; internet went down here a little before 8am all browsers allow you to try your home: sign add! Luckily, Optimum TV and internet subscribers are currently experiencing technical difficulties with our stores. Make or receive calls includes their Altice Gateway device, plus Optimum Wi-Fi service the moment, we haven #. Store will gladly add to your Optimum service will not work the brands! 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Call Optimum now ( assuming its not after 6:00 p.m. ) of service that isnt worth shit. Before service drops would be nice, though, when it is scheduled n't detected problems... If I have to Optimum by Altice offers cable television, internet and home phone service under the online! Message in the last 24 hours from users in Vista and surrounding areas currently experiencing some with. When it is scheduled 1-631-393-0706, and more ) following official links: Hello!! Wide range of browsers Optimum is the King of unsolicited junk mail for a customer service call an. Consolidating their plans get your service associated with the account businesses report optimum internet outage New York.! The extremely high number of Optimum reports we have received in the home to confirm they unable. Experiencing technical difficulties with our Optimum services reported problems and outages website likeDowndetector orOutage.Report problems reported by users!